Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
3
dissappointed
on March 28, 2016
Posted by: bakcs
Not as good as in past
What's great about it: updates
What's not so great: pushed too much for pym for state tax
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Difficult Questions
on March 28, 2016
Posted by: CarlMike
Any difficult question can be answered with a phone call. Discuss your issue with a tax specialist and they will help you fill out your return. Priceless.
What's great about it: A phone call connects you to a tax pro who will walk you through lines and content.
What's not so great: Nothing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Clunky this Year!
on March 28, 2016
Posted by: BDoug
I've used Turbo Tax for 10 + years and it seemed troubled this year. I suffered frequent lockups where I had to shut down TT 2015 and restart to get moving; there were some screens where columns of numbers were wrapped prematurely and numbers were hard to read; the prompts/questions around the 1099MISC form were obtuse ("do you intend to make a profit" (everyone does) vs "is this an ongoing, profit-making venture.")
Is this in part SW version incompatibilities? If so, highlight what's needed.
What's great about it: Still the straightforward TT approach and layout.
What's not so great: Troubled this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes
on March 28, 2016
Posted by: Rachelle2002
I would like to have been able to transfer my information from your online version. I have used that in the past, but this year chose to purchase your product in-store. The ability to access my previous information from the online version would have been a HUGE timesaver.
What's great about it: Less expensive than other tax preparation
What's not so great: Unable to transfer info from TurboTax online version
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Didn't detect mistakes
on March 28, 2016
Posted by: Amyyoung
1. A person is someone else's dependent (didn't' take the exemption), but that person's income is more than $4000.
Based on IRS rule, no one clean claim this person as dependent since he earned more than $4000. Turbo tax doesn't find this error.
2. A dependent's SSN can't appear on his/her spouse's return. Or the person who claims that dependent can't file electronically. It is rejected by IRS telling you to change dependent SSN because they found this SSN in other form. Turbo tax should have picked this error on spouse's form.
Based on IRS rule, no one clean claim this person as dependent since he earned more than $4000. Turbo tax doesn't find this error.
2. A dependent's SSN can't appear on his/her spouse's return. Or the person who claims that dependent can't file electronically. It is rejected by IRS telling you to change dependent SSN because they found this SSN in other form. Turbo tax should have picked this error on spouse's form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got me money!
on March 28, 2016
Posted by: r0verT
Super fast and super easy to use. My favorite tax product. Would recommend for everyone to file easily, securely, and quickly.
What's great about it: Easy navigations and step by step walkthrough
What's not so great: Nothing!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2015 Tax return
on March 28, 2016
Posted by: ernburn
I liked how easy it helps you threw the step by step procedure to complete your tax return.
What's great about it: Easy to follow thru
What's not so great: none
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The hard part is paying the tax
on March 28, 2016
Posted by: BobRintheATL
I did taxes for my wife, who has her own successful business, and me; my daughter and her new husband; and my son who is a pilot in the air force. Three really different situations. And lots of new things I have never even thought of before. Combining a household and the military created new questions. TurboTax made it really easy. I mean, really easy. Love the automatic downloads. Love the step by step instructions (found a deduction for my son-in-law and daughter that saved them $600)
On year I tried a different product. I hated it. As long as I have to pay taxes, I'll use TurboTax. For real!
What's great about it: Very clear what to do, very clear how to get help
What's not so great: I STILL HAVE TO PAY TAXES, which is part of being a US citizen, but doesn't make it less painful
Written by a customer while visiting turbotax.intuit.com