Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
5
Easy filing
on March 26, 2016
Posted by: sandyd400
Directions are clear and walked me through every step so I felt confident nothing was left out.
What's great about it: Clear explanations of what is needed, turbo tax did the math
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2015
on March 26, 2016
Posted by: Yoshi88
This customer did not provide a text review.
What's great about it: Easy to follow instructions, software ran smoothly, updates and download speeds were fast.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
expecting to maximize.
on March 26, 2016
Posted by: rziii
easy to correctly get all information properly entered.
What's great about it: easy to follow.
What's not so great: program takes a long time to load each time starting
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 26, 2016
Posted by: pickles26
The interview style is pretty nice...but one complaint: The questions are layered like an onion; it asks a general question and you have to decide if it pertains to you or not. If it pertains to you, then you continue pealing away more layers and getting to more defined and specific questions. On numerous occasions, the general questions used a lot of jargon or omitted a description that made it difficult to determine if a category pertained to me (even in the "help" descriptions, they often did little to clear up confusion). So on many occasions I would have to GUESS that a category pertained to me so that I could then dig into the lower layers of the onion and get better, more clarifying explanations. In addition to being a waste of time in a few cases, it also creates a possibility of somebody guessing INCORRECTLY and skipping a category, thus leaving out information that applies to them. I suggest doing some focus groups of TAX-ILLITERATE common people and figure out if your "outter layer" questions and explanations make sense to people who are NOT tax experts. Like I said, once you got into those lower layer questions, they generally cleared things up, but that level of basic explanation could be made present earlier in each category.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Canadian Income and Taxes
on March 26, 2016
Posted by: johnclose
I had to go into the "Forms" file and select which ones I needed and then had trouble getting the program to accept the completed forms into the 1040 calculations
What's great about it: TurboTax Deluxe will deal with them
What's not so great: Direct access in the program is difficult if not impossible
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Very hard to understand updates too late
on March 26, 2016
Posted by: MAD2
Reported errors needing correction that were corrected
What's great about it: I can do it myself
What's not so great: updates too often and too late
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Retirement
on March 26, 2016
Posted by: MTPaul
I retired in March 2015. For a variety of reasons I owed tax payments with return. Baby boomers are having tax issues that no one addresses. You should market a product called: "Turbo Retirement" that links the tax returns. Help people understand why their Soc Sec benefits became taxable. Why did my broker screw up my 401 k withdrawal!!!!! Your "help" is of assistance, but its not a good feeling. I have loved Turbo Tax from day 1, but you now miss my demographic.
What's great about it: Follows good order and tracks.
What's not so great: Not good on screen explaining retirement tax issues.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent and easy as always!
on March 26, 2016
Posted by: mrj03
We have used for many years now and without a hitch each time---only gets better each year.
What's great about it: Simple yet complete coverage.
What's not so great: None really.
Written by a customer while visiting turbotax.intuit.com