Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
4
Changes in TurboTax 2015
on March 22, 2016
Posted by: GAsenior
After using TurboTax Deluxe for about five family returns each year for MANY years, the flow of the Step by Step process was good, except for the dropping of prior year's Employer and Payer Info, which had to be entered again. Also,it seems that a line of comment would help to direct the preparer to the new Print Center procedure. I spent much time trying to Print after selecting the "Save and Print" option. "TurboTax Answers" helped me right away, when all else failed.
What's great about it: Still a great tax preparation product!
What's not so great: Changes this year did not carry over information as in past years. The Print Center was NOT obvious or easy to locate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Changes Again
on March 22, 2016
Posted by: GIJI7
Every time I went back in to continue my return it started at the beginning as if nothing had been started.
When I clicked on continue I would expect to be put at the place I finished but each time I was brought back to the beginning.
Continue should mean continue at the spot you have left off at I should not have to find that spot. You have gone backwards instead of forward!
What's great about it: Nothing
What's not so great: Made changes making it more difficult to save your work!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
No Apple for Business/Trusts
on March 22, 2016
Posted by: Larry124
It's disappointing that you haven't made the Turbo Tax Business for trusts available for Apple.
It's a pain to have to go to another computer to get the trust returns I need.
It's a pain to have to go to another computer to get the trust returns I need.
What's not so great: froze a few times
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Unprintable
on March 22, 2016
Posted by: Unfullfiled
I received a 1090-INT statement, but had to go through lots of hoops to finally find a way to record it.
I made Roth IRA withdrawals, but this year there were no questions asked by TurboTax about them. Probably doesn't matter since they are not taxable.
I tried to follow instructions for printing my returns but was unable to do so because I'm stupid and don't know what PDF is or what buttons on the pop-ups to push to get my documents printed.
I made Roth IRA withdrawals, but this year there were no questions asked by TurboTax about them. Probably doesn't matter since they are not taxable.
I tried to follow instructions for printing my returns but was unable to do so because I'm stupid and don't know what PDF is or what buttons on the pop-ups to push to get my documents printed.
What's great about it: Mostly OK
What's not so great: Was unable to print out the results. Lots of confussing pop-ups.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick Refund
on March 22, 2016
Posted by: Tom299
fast Refund 16 days and the money was in my account
What's great about it: easy to do
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Snapshot of Filing 1040-2015
on March 22, 2016
Posted by: elponceno34
Guidance provide assurance and reduce risk of errors.
What's great about it: Easy to FOLLOW
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
More complicated Every year
on March 22, 2016
Posted by: dickp2015
I was put in the requiring AMT category this year. Much more complex return and I don't have enough tax background to know what triggered this situation and whether turbo Tax handled it correctly. I could only trust my long experience using turbo Tax.
What's great about it: Provides some assurance of correct results
What's not so great: Much more complex this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Simple
on March 22, 2016
Posted by: ErnestoCjr
Very easy interface even for someone who is not patient with technology or tech savvy like myself.
What's great about it: Doing it yourself!
What's not so great: None that I can think of
Written by a customer while visiting turbotax.intuit.com