Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1
(22,886 Reviews)
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product.
(
18,874 out of
22,528)
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
1
Great idea but poor execution
on October 19, 2015
Posted by: aorivera12
from Mesa, AZ, United States
Gender:Male
I received the Roku streaming stick after purchasing 3 months of Sling prepaid. It sounded great at first and worked well for a while. However, the streaming stick constantly has problems connecting to the internet, communicating with Netflix, and communicating with Sling. During the Monday night football games (the primary reason that we have sling in the first place) the service constantly stops to refresh and sometimes doesn't work at all. For Netflix, the Roku cannot communicate with it and whether I use the remote or the mobile app I cannot select what to watch. When I want it to work the most it disconnects from the internet and sometimes won't work for hours on end! I have tried to unplug it from the TV to let it cool off during the day, moving the TV closer to the wireless router, restarting it multiple times, reconnecting, everything that you can think of. All of this has been extremely inconvenient which is completely contrary to why I purchased this product in the first place. I don't see the point in paying for something and all the channels that it uses (not to mention movie rentals and such) just for it not to work. I might as well use rabbit ears instead.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
Has to be unplugged
on October 19, 2015
Posted by: Scrappy4205
from Wichita Falls, TX, United States
Gender:Male
I'm glad I bought it. The only real issues are I have to unplug my internet and the ROKU every week or so & the remote doesn't work all of the time, even with new batteries. Neither of these is a major issue just somewhat annoying. Also, the IHeart App sucks, I still can't get My Stations to be the only ones on it no matter what I do.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on October 19, 2015
Posted by: tiger2
from Normal, IL, United States
Gender:Male
I purchased mu Roku to stream ESPN3. Works like a charm
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Cutting the cable cord!!!!
on October 19, 2015
Posted by: Cjczip
from Bowling Green, KY, United States
Gender:Female
Bought this a month ago. Love it!! Have everything we need to watch TV. Wish we could back up 3 days on TNT like we can other channels. Other than that love getting the sports channels at a cheap price. Who knew cutting the cable cord would be so easy.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
on October 19, 2015
Posted by: mashedtato2003
from Montrose, MI, United States
Gender:Male
The hand held control, I have to take the batteries out 3 to 5 times a day makes me very angry, I have 2 other rokus and they work fine
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
Love a lot of the new features
on October 19, 2015
Posted by: Split Pease
from Grand Rapids, MI, United States
Gender:Male
I have problems watching a series. Sometimes it automatically goes to the next episode and sometimes it doesn't. Sometimes there is a blank screen for 15-20 minutes before it will go to the next episode. Updated the software and even reset the hardware. Would like to see a "Next Episode" button at least on the roku app remote. So if I accidentally start an episode I've watched already, I can hit that button instead of going back to choose the next episode
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
The remote drives me crazy!
on October 19, 2015
Posted by: KelCro
from Maysville, GA, United States
Gender:Female
Overall I love everything but my remote drives me insane. It doesn't want to connect to the stick half the time. I have to wait till its ready!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love It!
on October 19, 2015
Posted by: MaggPie
from Fullerton, CA, United States
Gender:Female
Everything we watch is through wifi, which is on the other side of the house, but that doesn't seem to matter with the Roku Stick. I'm so impressed with the versatility of our Roku system, including the smartphone app. It's super awesome!
I would recommend this to a friend!
Written by a customer while visiting roku.com