Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
3
Great features but faulty remote
on October 30, 2015
Posted by: NandJ
Roku has good features and is great when the remote is working properly. Everyday I use it the remote screws up and I have to take the batteries out, unplug the device, re plug it in, and then reset the remote. I've read online that this happens quite often with this product, it is very irritating when I'm scrolling through Netflix and it freezes or I can't pause a movie due to it freezing. Other than that the product has worked fine.
I have not been very pleased with the Stick. From day one it took 3 hours to get it going. I had to continue filling the internet information which was right but the Stick was not connecting. It said my Wi-Fi was not working, I checked my other TV and there was no problem. Last night, 10-29-15, it would not connect to Netflix again, stating there was a Netflix error. So, I went to the Netflix site and printed out the article how to resolve the issue. I did not try anymore. I went to my other TV and there was no problem watching Netflix. I think I will have to return this stick.
Had a little problem with the remote, but it wasn't a big deal. I had to do a factory reset to fix it. This is the second one I purchased. Easy to set up, just plug into a hdmi port on your tv and away you go
I bought the streaming stick two months ago and use it frequently. The only issue I have is the remote often does not work. I have to remove the batteries and put them back in and then it works fine. I did replace the batteries but the issue still happened :-(
I bought this a little over a month ago and the remote has stopped working already. Thankfully I had downloaded the app on my phone and it works as a remote or I couldn't use it at all.