Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1 out of 5
4.1
(22,886 Reviews)
Open Ratings Snapshot
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product. 
(
18,874 out of 22,528
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
3 out of 5
3
Great features but faulty remote
on October 30, 2015
Posted by: NandJ
Roku has good features and is great when the remote is working properly. Everyday I use it the remote screws up and I have to take the batteries out, unplug the device, re plug it in, and then reset the remote. I've read online that this happens quite often with this product, it is very irritating when I'm scrolling through Netflix and it freezes or I can't pause a movie due to it freezing. Other than that the product has worked fine.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Roku Stick
on October 30, 2015
Posted by: Willie 747
from NY, United States
Gender:Female
I have not been very pleased with the Stick. From day one it took 3 hours to get it going. I had to continue filling the internet information which was right but the Stick was not connecting. It said my Wi-Fi was not working, I checked my other TV and there was no problem. Last night, 10-29-15, it would not connect to Netflix again, stating there was a Netflix error. So, I went to the Netflix site and printed out the article how to resolve the issue. I did not try anymore. I went to my other TV and there was no problem watching Netflix. I think I will have to return this stick.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
So Easy
on October 30, 2015
Posted by: ARA1
from Pa
Gender:Male
Bought it to stream pictures from phone, works great
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Cool but slow
on October 30, 2015
Posted by: Astro
from Orlando, FL, United States
Gender:Male
It opens a window to a great deal of content but the interface is quite slow.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Had a little problem with the remote
on October 30, 2015
Posted by: paul50
from Scranton, PA, United States
Gender:Male
Had a little problem with the remote, but it wasn't a big deal.
I had to do a factory reset to fix it.
This is the second one I purchased.
Easy to set up, just plug into a hdmi port on your tv and away you go
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Easy to USe
on October 30, 2015
Posted by: ChristalRH
from NY, United States
Gender:Female
I bought the streaming stick two months ago and use it frequently. The only issue I have is the remote often does not work. I have to remove the batteries and put them back in and then it works fine. I did replace the batteries but the issue still happened :-(
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great features and so easy to connect and use
on October 30, 2015
Posted by: TMK1
from Alabama, United States
Gender:Female
Bought this in July....easy to install....never a problem connecting.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Love what it does but.....
on October 30, 2015
Posted by: bigrig
from Girard, IL, United States
Gender:Male
I bought this a little over a month ago and the remote has stopped working already. Thankfully I had downloaded the app on my phone and it works as a remote or I couldn't use it at all.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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