Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1 out of 5
4.1
(22,886 Reviews)
Open Ratings Snapshot
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product. 
(
18,874 out of 22,528
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
1 out of 5
1
Not happy!
on November 3, 2015
Posted by: Aleca
from Purdy, MO, United States
Gender:Female
I have used it about 6 times and every time I have to change batteries. Now every time i am done watching tv I have to take the batteries out of the remote. Bad purchase!!!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Poor Functioning
on November 3, 2015
Posted by: Frao 0249
from Boston, MA, United States
Gender:Male
It has to be programmed over and over again . Almost every week I have to enter my information again. The control is very sensitive. I have bought 3 of them already in a year time.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Good player
on November 3, 2015
Posted by: butter bob
from Washington, United States
Gender:Female
I got a Roku streaming stick a month ago for my mother's house. The Roku started out on one TV and after initial set up was pleasantly streaming. A week ago, we needed to move it to a TV in another room but couldn't get it to work. I tried pushing buttons, turning everything on and off, changed out batteries... nothing. We were putting the unit back in it's original packaging to return and saw a label on a bag saying to sync the Roku with the remote. We didn't think that would be needed again, but it was. After going through the re-sync steps, the Roku is streaming again. I'm so glad! but I'm also wondering if that's something that has to be done each time the stick moves to a different TV. The synchronization process is a little cumbersome and almost lost me. I'm also glad I kept the paperwork/instructions. It's not an intuitive process and has several steps.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Battery consumption
on November 2, 2015
Posted by: Short life
from West Union, SC, United States
Gender:Female
I got this about 6 weeks ago. After around 4 weeks everything started "freezing up". Thought it was Netflix. Unplugged and restarted everything. Actually pressed the reset button that the directions said we would rarely need if at all. Did everything and finally called a friend that is more technology smart and to our embarrassment, it was the batteries!! Came home tonight to the same issue! These are new Energizer AAA batteries that have only been in use two weeks and we don't even use the Roku daily. What is eating up the batteries on this?
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Kept freezing up.
on November 2, 2015
Posted by: Fourwaysplit
from Denton, TX, United States
Gender:Female
I bought the first one and had to keep resetting it. Changed the batteries in the remote and that worked for a couple of days then had to start resetting again. Exchanged for another stick. Second one froze and nothing would unfreeze so bought a Roku 1. Have had no problems with it. So far the only thing I don't like about it is it isn't multidirectional with its remote. The remote has to be aimed at it to work. Other than that, I love the Roku.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Best Purchase!
on November 2, 2015
Posted by: miktyty
from Allentown, PA, United States
Gender:Female
I was weary about buying this, but after the first week I decided it was the best purchase i've made, it has replaced cable for me and saves me lots of money.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it!
on November 2, 2015
Posted by: dlb24
from Jeffersonville, IN, United States
Gender:Female
Easy to use. Good quality. Nice features. Only annoyance is the remote is different than my other Roku so I tend to mess up with it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great device
on November 2, 2015
Posted by: Howcool
from Jax BCH, FL, United States
Gender:Male
Very satisfied with this amazing little product!!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
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