Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
4
Love the wide variety of viewing available
on November 12, 2015
Posted by: meanjean
from Mooresville, Indiana, United States
Gender:Female
I've had Roku for about a month and, so far, the only glitch has been a problem with receiving Netflix, however, the Roku service technician guided me through the correction of the issue with efficiency and extreme courtesy.
Remote control issues are something that I read about and that we've experienced. A few times moving the batteries around has seemed to make it adequate for the moment. Not as quick as the Roku 3, which is expected but once it's logged into an app, the speed picks up and doesn't show any problems to this point (it's been 5-10 uses). No major complaints and no regrets except for the remote issue.
About a month ago, I was determined to make a break from AT&T Uverse and try something new, so I after a bit of investigating, I discovered Roku. The ease of setting up the device, the plethora of shows from which to choose, and the fact that I'm no longer tied to a year-long contract with a cable provider has cause me to never look back! Thanks, Roku, for a great product!
Subscribed to "Sling" tv and got the RoKu stick for free. It's had its ups a downs. Received about a month ago and already had to change the (came with batteries) in remote once. Only negative is some days it really lags in some channels. Regardless of number of people using Internet at time. Communication between remote and stick lags or doesn't work unless remote batteries are removed and put back in (even with HDMI extender, offered for free from RoKu, when requested).
It has taken me a long time to write this review because I wanted to be fair. I have 4 other Roku devices so I'm not a stranger to how they work. I like the idea of something simple that I didn't have to find space for next to the TV. Unfortunately that's the Roku Streaming Stick's only best feature, it doesn't take up any room. The remote worked for 24 hours. I have never been able to get it sync to the stick after that. Fortunately the Roku app does work well on my smart phone and tablet or I would have dumped the stick a long time ago.I looked online for assistance in re-syncing the stick to the remote and my problem appears to be a common problem. I'm not sure why the stick stays synced to my phone, but not to the remote. I'm going to say that I wouldn't recommend the stick to a friend only because there isn't a "maybe" choice. If my friend was patient and tech savvy, I would tell them to give it a try.
Bought base version of Roku. I am not a big techie but Roku was easy to install and set up with the internet. The most important thing for me was that it worked with virtually zero grief