Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1 out of 5
4.1
(22,886 Reviews)
Open Ratings Snapshot
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product. 
(
18,874 out of 22,528
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
3 out of 5
3
Great price. Great features. Terribly laggy.
on November 25, 2015
Posted by: AshmanE
from Missouri, United States
Gender:Male
I bought our stick as a first introduction to the Roku line (having a TV that has apps and another brand of streaming box).
The UI is decent, although not earth shattering. The selection of channels is awesome and definitely the high point of this particular line of devices. The price is good if not great, but the one thing holding this particular device back is the under-powered processor.
I've literally hit a button 5 times without a result only to have the device catch up and start flipping back and forth about 10 seconds later. Once I've found the channel I want and I'm watching something, the streaming is great. But the UI interaction is annoying at best and downright painful more than often.
So to summarize. Great streaming. Good price. Awesome number of channels. Terrible lag with UI. If they bump up the processor slightly or dumb-down the graphics on the UI to fit the device, then I'd move it up a star or two. All in all I'd recommend it, but with the knowledge that you should expect a decent amount of UI lag.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Many channel options
on November 25, 2015
Posted by: C Hoff
from Washington, United States
Gender:Female
Let me first start by saying I like my Roku. The stick itself works flawlessly and their are so many channels to choose from. It did take awhile to set up - I had to manually connect with my IP vs just syncing with ease, but I've had that issue plenty of times with other devices at my house. I also dislike the monotony of having to search letter by letter instead of being able to type things in. The app seems like it would be a great spot for that! YouTube is the only channel that seems to be semi buggy at times. And there are lots of hidden fun channels like GOATS LIVE TV! Download it now!
What I don't like is the issues with the remote. After only 4 months of use my Roku remote stopped working. Customer service was tough to deal with unless I was at home so I switched to the app. The app isn't perfect but it is nice because you can search by move, show, actor, free, etc. and it will tell you what channel you can find it on for what price. Great. But it frequently times out. Also, when my internet went down and I tried restarting my Roku stick I could not re-sync my phone app without the remote.
So, I got online and asked for customer service help. They spent 45 minutes asking me the run-of-the-mill service Q's before just sending me a new one. So that was very nice.
All in all, I am satisfied. I do wish there was a better remote situation out there though.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
WOW This the the way to go. Frre Tv and Movies
on November 25, 2015
Posted by: Lovinfreetv
from Long Isalnd, New York
Gender:Male
Had this for several months. The amount of shows and movies are unbelievable.
More than enough sport channels. Thanks for something that helps me to save money.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Channels
on November 25, 2015
Posted by: Bhwhite
from Williamson, NY, United States
Gender:Male
Works for what I need it for. Do not need to be a genius to operate.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Works for me!
on November 25, 2015
Posted by: IBDaMan
from St Louis, MO, United States
Gender:Male
Being on a limited budget, I had to make some hard choices on home entertainment. My Roku Streaming Stick fits perfectly into my plan. It has all the channels I want, plus hundreds of others I didn't know about. I can choose between first-run TV and movies, or reruns of classics. All for a reasonable, manageable cost. Roku is a great investment for anyone.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love!!!
on November 25, 2015
Posted by: Hartsville123
from Hartsville, SC, United States
Gender:Female
We have a Roku 3 in our living room and decided we wanted one for our bedroom. When we went to purchase them we came across the Roku stick and decided to try it (because of price and we mainly only wanted it for Netflix) and we ABSOLUTELY LOVE IT!!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to use
on November 25, 2015
Posted by: Gkarakey
from San Diego, CA, United States
Gender:Female
The hardest part of roku is the set up. That's because we were expecting a plug in and go. It's fairly easy once you follow directions.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Nice alternative to box streaming devices
on November 25, 2015
Posted by: Super911
from Michigan
Gender:Male
I have a Roku 3 for our main viewing area and it works great. I wanted to add a streaming device to another room but space was limited. I picked up the Roku stick and am very pleased. It performs just as well as the Roku 3 in my experience.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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