Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1 out of 5
4.1
(22,886 Reviews)
Open Ratings Snapshot
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product. 
(
18,874 out of 22,528
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
4 out of 5
4
Generally it is easy to use
on January 2, 2016
Posted by: JOe1234
from Michigan, United States
Gender:Male
Purchased it about two months ago and I am glad that I did.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Good
on January 2, 2016
Posted by: Retired 2892
from Pensacola, FL, United States
Gender:Male
The remote freezes most of the time unless I get it right next to the tv.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Use and operation
on January 2, 2016
Posted by: Fredsr55
from Southeast Missouri
Gender:Male
Channel selection as I anticipated. Problem is unit keeps loosing remote connection and takes multiply tries to reconnect. Also keep experiencing server lose on all channels with an excellent connection. These points are really annoying.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it!
on January 2, 2016
Posted by: Rtreyes5454
from Pasadena, CA, United States
Gender:Female
I purchased my roku stick last month and its great. I upgraded from one of the older versions. Only thing u would like to be changed is. The charging cord, would have like for the power source to come from the tv.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Better then expected
on January 2, 2016
Posted by: Cool4Mel
from Richmond, VA, United States
Gender:Male
Its okay, it beats having to pay for cable when you can just use a friends account and watch using their service provider. The only things that bug me is I cant finds some channels like TNT to watch basketball games and the other is i have noticed that it will occasionally stop and load in the middle of me watching. That may be due to my Internet speed which i have the cheapest plan with verizon. But all in all it is great and a great value....
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Best Streaming Stick
on January 2, 2016
Posted by: Swtnes335
from Phoenix, AZ, United States
Gender:Female
Before I purchased the ROKU, I did a lot o of research on streaming sticks. I wanted to get this right the first time. I have two different ROKU devices. I purchased them so that I could cut the cord with cable/satellite. In comparison to the other sticks the ROKU I found to be the best. It has HULU, Netflix, Showtime, HBO, AmazonPrime, justto name a few, various news and sports apps. Right out of the box it was easy to setup and connect to my ROKU account and setup on my home network. I like the fact that I have the option to use my phone as a remote with the ROKU. I was able to setup my Feed using my phone. Feed is your list of favorite shows and movies. Less than 10 minutes out of the box and it was up and working. It has a great selection of TV apps and games apps. It transition smoothly from one selection to another
and is fairly quick. The remote works without any delay. I have friends who have the other sticks and I much prefer the ROKU. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
It makes every tv smarter.
on January 2, 2016
Posted by: Crow3112
from Charleston, WV, United States
Gender:Male
This is my second device. I'm putting one everywhere I watch tv.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Will never buy again!
on January 2, 2016
Posted by: eeyoar
from Crystal Lake, IL, United States
Gender:Female
I have had the first Roku basic box for over 5 years and love it. So when I found out about the Roku stick I was very excited to get it. I bought the first one on Oct. 25. In less than two weeks (Nov. 4) I was already returning it to the store to exchange for a new one. Because it just froze and wouldn't load up Netflix. Although it would work on other streaming channels but not Netflix. I checked my old Roku box and it was working just fine steaming Netflix. So I knew it was the stick. Then the second one just completely stopped working in less than 30 days, on Dec. 2. So I was back at the store exchanging for a new one. Well now that one has stopped working already, on Dec. 26. I am so frustrated and aggravated with the Roku stick I will never buy it again. I still have the original basic Roku box and it is still working like a charm. It's just the Roku stick that has issues from my experience.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
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