Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
4
good customer service
on February 10, 2016
Posted by: DahjieVu
from Framingham, MA, United States
Gender:Female
I bought the Roku stick last May. Tt was installed on a tv that we rarely use, so didn't notice the trouble for a while. Each time I called Roku Cust. Serv. they were a great help with troubleshooting. Evenually they sent us a new remote, that remote kept eating up batteries rapidly. Just last month Roku sent us a whole new unit and it works perfect. I am impressed that they kept up with my sporatic calls so long after the purchase. Thanks Roku. We love the stick and the Roku box we bought two years ago.
I bought this for a wall mounted tv. Thought I would power it by the USB port on the back of the TV. This resulted in the Roku stick rebooting constantly. I bought a 6 foot USB extension and plugged directly into an outlet resolving the rebooting problem. The stick now works great like all my Roku units.