Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1
(22,886 Reviews)
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product.
(
18,874 out of
22,528)
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
1
Problems since we bought it
on May 21, 2014
Posted by: dougbilliew
from New Smyrna Beach, FL, United States
Gender:Male
Connectivity lags, and the Netflix app is constantly kicking me back to the main menu, in the middle of a show at times. Happens every 1/2 hour of viewing time, there are even some titles we still cant watch even after trying numerous times.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
It's a dog
on May 17, 2014
Posted by: rnchea
from TX, United States
Gender:Male
It's slow, you have to search for your my list on Netflix and it always doesn't bring up the movie you are trying to watch.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
Great when it's working.
on May 17, 2014
Posted by: sm4ky
Gender:Male
Works about half the time, not sure if mine's defective or if the hulu app is just broken. Sometimes can get through 2 episodes before it freezes/reboots. While writing this review i made it halfway through a spotify ad. Works about as good as an HDMI port on a stick can i guess...
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2
on May 14, 2014
Posted by: Kash
from Oregon, United States
Gender:Female
Sooooooo slow and we have not been able to watch a full episode from huluplus or netflix! Thinking about returning for Apple TV. And it's not Internet connection because we can stream everything on our laptop and iPad just fine!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
ALMOST PERFECT
on May 12, 2014
Posted by: PeterD
from Chicagoland IL
Gender:Male
A clear steady connection, however a swiveling head on the hdmi would facilitate a tight installation better. Mine required a 90 degree adapter as the unit with power supply is fairly long. Netflix takes a little longer to load than on my previous generation roku 3. Programming however, loads readily and the connection is reliable. A longer power cord would be a nice feature as the one furnished seemed just a little short.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Excellent Streaming Speed
on May 11, 2014
Posted by: Him001
from SC
Gender:Male
I installed my ROKU Streaming Stick today and: The setup up instructions were well written. Set up was easy and quick. The remote feels great and is well made, buttons are well labeled. The tab on the battery slide is a nice touch. Quality batteries were included (Duracell). The download streaming speed is a fraction of what I was using for streaming (DVD player with streaming capability). Overall, very happy with this product.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Connectivity Problem Many Times
on May 10, 2014
Posted by: Firoz
from Cedar Rapids, IA, United States
Gender:Male
I bought 3 week back I am not happy with connectivity while I have 15mbps speed
No, I would not recommend this to a friend.
Response from roku.comBy Roku Team, roku.com, May 13, 2014
We're sorry you're having problems with your Streaming Stick. Have you contacted our support team? We will be happy to help you fix the issue and send you an HDMI extender if needed. Please email us at help@roku.com or use our live chat at support.roku.com, available 24/7.
Roku Team
Roku Team
Written by a customer while visiting roku.com
Customer Rating
4
Generally good, few small gripes
on May 10, 2014
Posted by: LVFilmLover72
from Las Vegas, NV
Gender:Female
Love that I can haul this easily between the living room and the bedroom TVs. Good selection of channels. Easy to use/set up. My main motivation in getting it was to include Warner Archive streaming on my new TV that has only HDMI inputs (Warner is not yet available on streaming BluRay Players). It switches pretty easily between Amazon, Netflix, and the other channels. Others have mentioned that Netflix is slow to load, but this seems to be a universal Netflix issue on every streaming device I own.
Also, was worried that I would have to use a remote control to enter a lot of long and complicated passwords, but the Roku gives a "code page" that you can use on your computer to link up accounts.
The bad:
-Rewind/FF aren't so much "search" as "move to particular time stamp."
-Central search function only indexes Amazon, Netflix, and one or two others. I was really hoping Warner Archive was included in the indexing at the very least.
-Hot buttons on the remote. I've only had the Roku for a week, but I have accidentally aborted films SEVEN times now because I picked up the remote a little too firmly and accidentally bumped the buttons at the bottom, which leads to my final gripe, which is that Warner Archive didn't remember that I was watching Kitty Foyle, nor could it remember where I was in the film (which is a Warner app issue, not a Roku issue).
Also, was worried that I would have to use a remote control to enter a lot of long and complicated passwords, but the Roku gives a "code page" that you can use on your computer to link up accounts.
The bad:
-Rewind/FF aren't so much "search" as "move to particular time stamp."
-Central search function only indexes Amazon, Netflix, and one or two others. I was really hoping Warner Archive was included in the indexing at the very least.
-Hot buttons on the remote. I've only had the Roku for a week, but I have accidentally aborted films SEVEN times now because I picked up the remote a little too firmly and accidentally bumped the buttons at the bottom, which leads to my final gripe, which is that Warner Archive didn't remember that I was watching Kitty Foyle, nor could it remember where I was in the film (which is a Warner app issue, not a Roku issue).
I would recommend this to a friend!
Written by a customer while visiting roku.com