Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1 out of 5
4.1
(22,886 Reviews)
Open Ratings Snapshot
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product. 
(
18,874 out of 22,528
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
2 out of 5
2
Can't get it to work
on April 26, 2016
Posted by: wheat85
from Illinois, United States
Gender:Female
I purchased my roku about a month ago. I have used it maybe 5 times and now I cannot get it to work. I am thinking it is the remote that doesn't work, but I'm not for sure. The roku menu shows up on my tv, but goes nowhere from there. I have put new batteries in the remote and still does nothing.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it!
on April 26, 2016
Posted by: emlilly316
from Baltimore, MD
Gender:Female
Just moved in with a friend that doesn't have DVR, On Demand, Premium movie channels, etc. And I don't have a gaming console so I couldn't do Netflix either. Roku made that all possible! Love it
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
A bit slow on the streaming side.
on April 26, 2016
Posted by: messymessy
from Tucson, AZ
Gender:Female
I recently bought the streaming stick. Have it all set up in my bedroom. Realized it HAS to be plugged in with the optional cable it came with. Takes a long time to buffer. We have 3 other roku boxes in the house, none of which have this issue.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
not great wifi reception
on April 26, 2016
Posted by: tonyg98166
from Seattle, WA, United States
Gender:Male
I bought my roku stick 6 months ago. It was great at first but now it won't pick up a strng wifi connection even within feet of the wireless router.
The remote control never seems to sync up and I have to use my roku phone app. But if the stick isn't connecting to the Wi-Fi that app doesn't work either
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Doesn't stream
on April 26, 2016
Posted by: Blake bishop1
from Little Rock, AR, United States
Gender:Male
I bought this as an alternative to Apple TV. It's terrible. It starts to stream and within 2 minutes you can't get anything to play. Very disappointed. Waste of money
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Would not travel without it
on April 26, 2016
Posted by: daford
from Detroit, MI, United States
Gender:Male
This is my third Roku Streaming Stick. I have two at home where I don't have a cable receiver. I bought this one to take with me on the road. Fantastic.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
great features
on April 26, 2016
Posted by: latrice
from Winston-Salem, NC, United States
Gender:Female
I brought it about 2 months ago and I love it I was a little fooled in the beginning I thought if I had the roku then I wouldn't need actual cable....but I found out that you do,
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
It's ok
on April 25, 2016
Posted by: ForeverDreamers86
from New York, NY, United States
Gender:Female
I bought my Roku stick because everyone was raving how good it was. Unfortunately you have to subscribe to many of the services and it adds up. You're better off paying for cable. The structure and sturdiness is also suspect. The HDMI connect is very shaky and can break very raspier if you're using the stick with multiple TVs.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
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