When it works, it works well. However, there have been many times when we have had to reboot over and over again before getting it to work properly. We have a strong wifi setup, but with some channels, the processor seems to struggle. Also, after a prolonged period of use, the unit gets hot. The hdmi plug actually bent inside the plastic shell. I used to see this sort of thing with early usb flash storage devices. Now, for some good news, our roku 3 is great. I am impressed as well with the company in that when I called to report the problem with the streaming stick, they agreed to replace it even though we were a few days outside the warranty period. That will keep us as customers as we await the roku 4.
I am very happy that I picked this product. It is very easy to move through all the choices. I only wish they included regular Hulu and not just Hulu Plus and it would be perfect. However, that is such a small complaint, and my only one, I almost didn't mention it. I can stream from my PC and Phone very easily through the stick. Kudos!!!!
it's hard to believe there's so much in this little box. it works so easily getting into a network and streaming it's little heart out. If there's anything it's lacking its the browser...or lack of a browser. I travel a lot, and use this in hotels. I have to call support every time. hotel support is starting to "get it", and the pass throughs are getting easier, but if there were only a way to accept "terms and conditions", the problem would be solved - THEN, it would be perfect. (the only negative is the remote uses the Wi-Fi...sometimes it's funky)