Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1 out of 5
4.1
(22,886 Reviews)
Open Ratings Snapshot
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product. 
(
18,874 out of 22,528
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
4 out of 5
4
Inconsistent response times
on March 14, 2016
Posted by: Sorryifyoudontlikeitbutit
from Memphis, TN, United States
Gender:Male
Bought a Roku Stick in January 2016. I liked its mobility but became increasingly frustrated by it freezing up. A call and a chat with Roku got it working, I had three more freeze ups that I successfully cleared. I have since replaced it with a regular Roku box
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Conversion
on March 14, 2016
Posted by: Daveyw51
from Kennesaw, GA, United States
Gender:Male
Bought one over a year ago.Slow but works well. The other I bought less than a year ago. Finally tried on my other TV which works great on Cable but has convergence when switched to ROKU and cannot be corrected.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
New Roku purchase/user
on March 14, 2016
Posted by: DanH58
from Kingston, MA, United States
Gender:Male
Bought my stick a couple months back and love it! My daughter has one and she is a big fan.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
once we got it working
on March 14, 2016
Posted by: Debrachel
from Palm Springs, FL, United States
Gender:Female
it would not connect to a small TV in our spare room even with a different cord - eventually got it to work on my son's larger TV although it was a tight fit into the HDMI opening - it connects more slowly to the remote control than the larger transmitters
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great alternative to cable.
on March 14, 2016
Posted by: lifeisgood65
from Dallas County, TX, United States
Gender:Female
I was not home enough to look at cable and could not justify the expense. With Roku, I have a variety of shows to look at as well as good music to listen to. I am glad that I purchased the product.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
on March 14, 2016
Posted by: Em soccer
Gender:Female
I got my roku not to long ago as a gift and i really like it. 4 stars bc.. On the Disney channel one it's won't let me watch the an air now and newest episodes it will say an error. And I really like that Pandora is on it!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Go with a box and not the stick
on March 14, 2016
Posted by: EricP
from AZ, United States
Gender:Male
The stick seems to retrieve a lot during play. I have 300mps internet and this still happens too much and makes for watching a show or movie very annoying.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Don't waste your money
on March 14, 2016
Posted by: Ovski23
from Bellefonte, PA
Gender:Male
On my second Roku Stick. Works for a month then stops. Same happened with the first one. Checked a variety of internet and network connections. Shows that it's connected to the Wifi and internet but none of the apps will work. After initial setup, both Sticks worked fine. Without changing any settings, both stopped connected to any apps.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
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