Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1 out of 5
4.1
(22,886 Reviews)
Open Ratings Snapshot
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product. 
(
18,874 out of 22,528
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
1 out of 5
1
Can't get hooked to Roku
on December 27, 2014
Posted by: vicki69
from Cartersville, GA
Gender:Female
I got a Roku for my birthday from my son. He hooked it up Thanksgiving and we let the grandchildren watch a movie through Netflex. Since that day, we have not been able to get back on. I had him check Christmas when he came back. It had dropped the login to internet. He put it back in but then wouldn't work. He reset the wifi and never could get it to connect.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Very convenient
on December 27, 2014
Posted by: Shiryder
from Prescott, AZ, United States
Gender:Male
I find this device a little slow in button responce and performance and i think the remote needs a power button for the stick, i have to reset it alot.
But it is convenient for netflix.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Half of my Netflix library has no sound
on December 27, 2014
Posted by: Teej1956
from Des Moines, IA, United States
Gender:Male
I have reset the device twice and only get sound on half of Netflix movies. That works for awhile and then sound spreads to other apps. The number of channels is great, just wish that the sound was more consistent
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great tool!
on December 26, 2014
Posted by: Whitaker
from New York capital
Gender:Female
Only thing I can say is that I love it...
Best idea and purchase ever.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Awesome, easy setup, amazing quality!!
on December 26, 2014
Posted by: Abilene01
from Johnson City, TN
Gender:Female
We bought this after reading several reviews. Super easy to start/set up and very versatile for travelling. Really impressed-do not regret switching from satellite.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
very good wifi connectivity
on December 26, 2014
Posted by: Don W
from Ossineke, Sanborn Township, MI, United States
I don't use it much, but my wife loves NETFLIX. After three weeks, the performance has been much better than we expected.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Good device...but know it's limitations!!!
on December 26, 2014
Posted by: Lawrence76
from New York, NY, United States
Gender:Male
This is my second Roku product. The first being a Roku 2 last year. I primarily bought it so I could wirelessly stream my Plex Media Server to my main TV, but I was pleasantly pleased by all the other features and several of the channels that it also availed me of. I'm currently traveling internationally for six months and decided to purchase a Roku stick to use for the same purpose. Here's where my problem lies though. I set it up online before leaving, but even though I'm not using it for internet streaming the device is 100% dependent on an active internet connection to operate, which being on a cruise ship, I don't have, thus making it pretty much useless. I understand needing the internet to activate and register the device but making it dependent on it is a crutch when you find yourself somewhere with bad/no internet or and internet outage. (I understand that streaming is it's primary design use but since one of the features is streaming through local networks it shouldn't need the internet do accomplish that task) As it is, I'm going to keep it anyway and use it for a second tv once I return home but be advised as to it's limitations when you're shopping for a streaming device.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
performance
on December 26, 2014
Posted by: 1233
from Fort Worth, TX, United States
Gender:Male
it constance rebooting you watching a program tell you to late while it's reloading
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
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