Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
3
Poor remote design on Streaming Stick
on January 25, 2015
Posted by: 3rdTimeNotTheCharm
from southwestern US
Gender:Female
This is my third Roku--having purchased a Roku LT some time back and another Streaming Stick about a year ago. The two previous ones have worked very well and I have sung Roku's praises to family and friends. I bought this Streaming Stick just as an update (the Roku LT still functioned quite well). However, the remote on this one is flawed. It ceases to work, resulting in a frozen screen. To restart it, you typically have to remove the back, take out the batteries, and then reinsert them. When this happens 5 or 6 times in an hour, one's frustration level becomes quite high. I searched the internet and found many complaints about this remote and a number of solutions for making the pairing stay connected. I tried them all. Still the problem exists, although the time in between "breakdowns" is longer than before. Someone suggested that you simply download the Roku app and let your smartphone be your remote. I'm sorry, but I paid for a remote and I expect it to work.
We are happy with our Roku. We have not missed a cable one single bit! So glad we purchased the Roku. Very easy to install and lots of great programming.
I have Apple everything and went back and forth on the Apple TV or the Roku - did the research and went with the Roku stick as a "test" since it is such an affordable price. Couldn't be happier, awesome product and channels. Just bought a Roku 3 as well for the main family room, putting the Roku stick in the bedroom TV.
I really like the portable stick. I don't have to place it on "something", just plug it in to the TV. The cord to plug it in the wall from the stick is not long enough. I had to add an extension cord. If Roku fixes this problem it would be a solid 5.