Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1 out of 5
4.1
(22,886 Reviews)
Open Ratings Snapshot
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product. 
(
18,874 out of 22,528
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
4 out of 5
4
on February 25, 2015
Posted by: Dardar
from Arizona, United States
Gender:Female
Easy to use, has Netflix which is why I bought it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on February 24, 2015
Posted by: Lisa63
from Murrells Inlet, SC, United States
Gender:Female
This is the awesome! I learn something new about it every day. If I had kids I would cancel my cable and buy a Roku.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Horribly slow response
on February 24, 2015
Posted by: Estwing
from Conway, AR, United States
Gender:Male
This is my third roku device (2 Roku 1's and now a streaming stick). I was excited about the non-infrared remote that the streaming stick comes with. It sucks. Either it's not working or the Streaming stick is too slow to process my input. When trying to replay or rewind in Netflix, it takes several seconds to respond, then you're already well beyond the 10 second replay so you have to rewind. This command just dumbfounds it as it takes another several seconds to bring up the rewind frames (with the movie still playing in the background). I end up re-watching 40 seconds when all i needed was 2 seconds. Usually after about 5 inputs from the remote I have to remove the battery to regain control of the Roku. The iphone app is just as bad. Every time I lock my screen with the remote pulled up, it crashes when I return to it. Then it doesn't remember the correct last device and I have to rescan my network (another 30 seconds to get to a 10 second replay). Forget about renaming the units to something relevant, it dumps that info every time you launch the app. I have to tell my devices apart by remembering the living room device ends in 4 and the bedroom ends in 7. I'd return this one if the kids hadn't immediately destroyed the box. The early version of the app was a lot more stable.
Once you're into a show, it works fine, as long as you don't need to replay.
I'll wait until the Amazon Fire stick has an iphone app before buying another device like this.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great purchase
on February 24, 2015
Posted by: Jane41
from South Carolina, United States
Gender:Female
Easy to install, works great using USB power from TV and HDMI connection. No issues with wireless signal which is in a different room. Very happy.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Cancel Cable, buy this and an antenna
on February 24, 2015
Posted by: Tucker
Gender:Male
Perfect for any hd tv with multiple HDMI ports.
If you want to listen with ear buds go up one level.
If you live alone this is perfect
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Remote Control Issues? READ THIS
on February 24, 2015
Posted by: MJWins
from Chicago, IL, United States
Gender:Male
My remote becomes unresponsive occasionally for no reason...I think people may think the Roku device itself is frozen but this is not the case...I simply pop out and pop back in a battery from remote and its responsive again. This is inconvenient and irritating but I do not want to return BECAUSE.....my unit came with a newer remote! It is thinner, takes AAA batteries (not AA) and is different from the one pictured...the OK (Select) button is incorprated into the middle of the arrows instead of a separate button beneath. I like this much better! I do not want to return the stick and get an older version of the remote! What is up ROKU?
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Good but lacking
on February 23, 2015
Posted by: DanV24
from Western Massachusetts
Gender:Male
I intended to purchase a competitor product but it was out of stock. While I'm not unhappy with my purchase, I wish there were more apps that I watch or mirroring capabilities like that of appletv or chromecast. My other disappointment is lack of relationships existing apps have with my cable provider.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
the best thing ever... goodbye cable
on February 23, 2015
Posted by: bubbees
from Los Angeles, CA, United States
Gender:Female
Roku is the best thing ever because it has so many channels you cannot get bored.. the remote is so easy to use and updating the player is so easy and connecting to any internet device is simple... you can even take it with you on vacation,, anywhere. Adding channels is a breeze and what I like the best is it is customized to me.. no searching threw endless channels trying to find something I want to watch and wondering why I pay so much for cable to feel like a hamster on a wheel.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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