Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1 out of 5
4.1
(22,886 Reviews)
Open Ratings Snapshot
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product. 
(
18,874 out of 22,528
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
5 out of 5
5
on April 18, 2015
Posted by: JULE
from Kingston, NY, United States
Gender:Female
I AM ENJOYING MY ROKU VERY MUCH..... IT WAS WELL WORTH THE SMALL INVESTMENT......I LOVE IT......
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Remot stinks
on April 18, 2015
Posted by: Jon32
from Sinking Spring, PA, United States
Gender:Male
The Roku sticks works great however The remote stinks... It keep impairing with the stick... I have reset it like 30 times.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Good but easy to break
on April 18, 2015
Posted by: D3lla
from Missoula, MT, United States
Gender:Male
I've noticed that over time from moving it around to different televisions and traveling that the hdmi connector on the stick has become loose and will only work when it is set it just the right position. Maybe some more reinforcement around that area would prevent that. And maybe a switch on the remote that turns off the button, couldn't tell you how many times I've rolled over in bed only to hit a button and had to wait for it to reload my movie....
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Great product
on April 18, 2015
Posted by: joanna18
from Selby, United Kingdom
Gender:Female
Great product easy to use. Only one problem remote freezes all the time
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Not as great as I'd hoped
on April 17, 2015
Posted by: Diane R
from York, PA, United States
Gender:Female
I purchased two Roku sticks for my two TVs. The Roku works great for Netflix, but aside from that I'm rather disappointed. I did not realize that you can't stream a channel such as FX or NatGeo unless it is included in your cable subscription. Also, for anything other than Netflix there is a lot of "buffering", i.e. having to wait for more data to load. There are also some physical limitations with the configuration of the stick with my TV. I had to get the HDMI extender, but even with that it was extremely difficult to plug in the Roku. And, with the extender attached the Roku protrudes below the bottom edge of my TV, which hangs on the wall, causing the TV to tilt to one side. I used a Lego block to even it out. At first I had a lot of trouble getting good connections between the Roku, the HDMI extender, and the HDMI, as well as the electric power cable for the Roku. It's OK now, but any jostling of the wires or the TV and I'm back to pushing everything together to get it working again. Finally, there is some kind of issue with the remotes. I frequently have to "reboot" the remotes by removing/reinserting the batteries in order to get them to work. I'm usually pretty good with electronic devices but maybe I'm just not smart enough to get the Roku to do everything it's supposed to do. It seems like a lot of "fiddling" is required.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Too slow loading content if it loads at all.
on April 17, 2015
Posted by: Woolleybee132
from Albuquerque, NM, United States
Gender:Male
This product was better than google chrome but still very slow. Even stalled listening to Pandora.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Occasional sound.
on April 17, 2015
Posted by: Colorado Dan
from Seattle, WA 98188, United States
Gender:Male
The unit freezes frequently. I have yet to get any more than an occasional 1/4 second burst of sound. Doesn't matter who the provider is (Netflix, HULU plus, etc.). I have a 100 meg internet connection with great video on the computer. Never a problem with the cheapest laptop, phone or tablet using the same connection. The ROKU stick would be a nice paperweight if it were heavier.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great product!
on April 17, 2015
Posted by: Prilldog
from Connecticut
Gender:Male
I bought one and after seeing the ease of use and setup along with the fantastic performance.. I bought another!
Great product!
I would recommend this to a friend!
Written by a customer while visiting roku.com
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