For several years I have been using a Samsung Blu Ray player, accessing (or I should say trying to access) Netflix through Samsung's Smart Hub. It has been a frustrating experience, first to start Smart Hub and then to load Netflix, many times locking up and having to try again. Even after getting on Netflix the picture quality and the re-buffering left something to be desired. I was getting so frustrated I almost canceled Netflix. Consideration was given to purchase a new "smart" TV and someone told me about ROKU. I purchased the ROKU stick for another TV on the patio and could not believe the simplicity and the ease of setting up and using the ROKU to access Netflix. The first minute I used it I loved it! I took it out of the TV on the patio and installed it into the TV in the house, bypassing the Samsung Blu Ray player. I intend to purchase another ROKU for the patio TV. I highly recommend ROKU to anyone that wants a quick easy way to access Netflix and the many other channels ROKU offers.
The remote that came with the device worked for one day. Called customer service they had us reset it, worked for about an hour and now nothing even when we do a reset. Downloaded the remote onto my phone and now it's not always wanting to work. I really hope they fix the problem with the remotes!
Awesome functionality and customization's. Only one problem - it disconnects from the remote every once in a while. Requires a reset of the remote. Not difficult, but annoying.