Getting started is really easy after you get your thoughts on the right tract. It's all new to people like me but there is always a way to get help. My remote is not great and I have to click sometimes back to get it going. I bought a refurbished and the stick is great and I'm sure the remote new would be great. As far as 'more than you think" well it's just so great I keep saying I love my Roku, I do really. Thank you for allowing me to give a review. I'm 71 and if I can get it going than anyone out there can. I'm not Tech expert so for those that know the new products it will take 20 min at the most. Good luck Roku buyers and do enjoy because it's more than you think.
I received this product as a gift and the remote must have a short in it or something. It's never worked properly. Every time we want to use it we have to take the batteries out, re-install them, hit it several times -sometimes that does the trick, sometimes it doesn't. I called customer service and after going through all the menus I could never get to a live person to get this replaced. Very frustrating.
I bought this Roku last month. We have loved the apps on it but sometimes it does it own thing. In the middle of watching a show ( like 10mins in) it will go back to home page by itself. It gets frustrating at times.
This is the third unit I had to purchase to get it to work. Even now, I have to remove the batteries from the remote to get it to work. I am using my smart phone as a remote because it works.
The only problems I have is that the Roku device resets its self regularly. The remote hardly every works, so I had to download the app. But I'm glad to be able to watch Hulu on my google tv that doesnt support Hulu.
The first month we bought our Roku players we had no trouble and didn't miss cable at all. Now we regret ever having bought them!! They are constantly freezing, requiring restarting, not recognizing the remotes, etc. It is an hour long process to sit down and try to watch television in the evenings. Terrible.