Enjoy the roku stick, it works as expected for using my Netflix account. However the remote is awful and goes through batteries like crazy....sometimes it won't even work with brand new batteries. Thankfully, there is an app to use a remote through my phone that works pretty well most of the time.
Returning from a ten day holiday, I find that my stick is not working. Even worse is that there is nothing in my kit about problem solving/ The Roku logo floats on the screen, but I cannot access any of the features. The battery is new.
I bought this Roku Stick at a box store about a month ago & have been extremely pleased! Having 3 "smart" TVs, a roku 2, roku 3, and a apple tv, it is just as good if not better in some aspects. Plus a lot better on the pocketbook, I might add.
I had purchased a Chromecast and the thing would never work. If I could get it to work it would inevitably freeze up. I did a little internet research and came upon the Roku. Great product, easy to set up and reliable, I have the remote it came with plus I downloaded the app so I have a remote on my smart phone as well. Also works great with the Netflix app. I have not had one single problem with the Roku stick.