Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1
(22,886 Reviews)
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product.
(
18,874 out of
22,528)
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
3
Great when it works.
on June 9, 2015
Posted by: Njstinger15
from Tucson, AZ, United States
Gender:Female
This product is great when it feels like connecting with no hassle. I only use this for accessing Netflix on my TV. Sometimes the product will randomly require me to re-register it online, otherwise it won't work. Frustrating because I have to repeat the same process I completed to set the entire thing up. Also, it gives the "option" to change billing info with Netflix, but this doesn't actually work. Netflix and Roku apparently can't play nice with the in technical depth. The relationship is strictly on the surface. Last but not least, the remote for the Roku doesn't always work. The buttons literally become unresponsive on one hand, then overly zealous on the other where they cause the Roku navigation to go in crazy mode. Aside from these annoying glitches, I am thankful to at least access Netflix on Roku's good days. I suppose we can't have it all.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Its nice
on June 9, 2015
Posted by: Vanessa11
from El Paso, TX, United States
Gender:Female
I love the roku Ithe only problem I have and the reason that I don't use the roku that much is because the remote is horrible Ive had it for about a month and a half and I had to change the batteries 3 times already. I got tired of changing the batteries so I have to use my phone as a remote which is horrible if I wanted to use my phone I would have never bought a roku
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Broke 2 within 4 months
on June 9, 2015
Posted by: iAmPhero
from Milpitas, CA, United States
Gender:Male
I liked it at first because it felt more easy to use then my chrome cast since it had its own remote but within 4 months, I have broken two of them. They won't turn on at all and smell like burnt plastic. I guess you're not allowed to use the Roku stick all day on your day off from work.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2
Nice idea but...
on June 9, 2015
Posted by: Steve5569
from Canada
Gender:Male
Had it for about a month now and have not had a chance to exchange yet to see if it is a problem with just this unit. When it works it works alright, but the remote is very unreliable and loses connection often. Sometimes I can remove the battery for a moment and then it re-connects, other times pressing the re-connect button in the battery compartment works, but most of the time I have to shut down and re-start the Roku to get it working again. I use it primarily for Netfilx which is quite slow to load although the interface is nice when it does get going.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Works Beautifully
on June 9, 2015
Posted by: JReigel79
from Dallas, TX, United States
Gender:Male
We made the switch from the Roku 2 traditional box to the streaming stick. It has been wonderful not having the box and having the smaller stick. We have not noticed any difference in the performance of the Roku either and are very happy with it!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Great concept, lacks consistent connectivity.
on June 9, 2015
Posted by: Jen2345
from Steinbach, MB, Canada
Gender:Female
I got the HDMI stick about two months ago. My family uses it every day. The concept is great, and the apps are cool. We have a lot of trouble with connectivity, and maintaining the connection. I know that this may be due to my internet/wifi speed but when this happens there is no way to fix or re-set short of disconnecting the power or pulling it out. It would be nice if you could use the remote to re-set it, but the remote is useless if the connection is out. So we have found it very frustrating.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Easy to operate
on June 9, 2015
Posted by: Shaun78
from Eunice, LA, United States
Gender:Male
Great for a bedroom tv. It's not too fast but fast enough for the price
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
I AM NOT SURE.
on June 9, 2015
Posted by: EEYA
from Silver Spring, MD, United States
Gender:Male
I CAN'T MAKE IT WORK. I CONECTED IT WITH NO LUCK. PLEASE HELP IF YOU CAN.
Written by a customer while visiting roku.com