Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
1
No Bueno
on June 9, 2015
Posted by: moluvz
from Tallahassee, FL, United States
Gender:Female
I wish i would have looked at other products. The steaming stick is slow, hard to connect, and the remote doesn't always reach bc my stick is located on the back of my TV. I don't like it as much as i had hopped. Plus it disconnects all the time, unlike my smart tv that doesnt disconnect. I dont know whats wrong with this thing. I was really excited about it, but now that i have it, i dont like it at all.
Had problems with device linking up to wi-fi, not ROKU's problem but would be nice to have support on major cable companies (Comcast). I can now connect ok but after 20 - 30 minutes of watching a movie on Netflix we loose connection. No rhyme or reason found, hooks back up easy sometimes or have to sign out and re-sign in other times. Never have this problem with any other devices hooked up to Wi-fi. Also had the same problem connecting to my iPhone with Roku.
I got it for myself for the holidays it seemed cheaper than buying a smart t.v. at a higher cost, its a great investment I am a huge movie buff and recommend it to anyone. its so easy to assemble all you need is a HDMI out put on your t.v. and wifi or internet. only downside is there customer service. they literally charge you just for trouble shooting.
It was bought as a gift, I have another Roku a different model in another room. This version gets stuck a lot, I have to take batteries out and put them back in and it works again. I have replaced the batteries several times . . don't know what is going on with it.
This is my second Roku. I keep one at my vacation home. HBOGO and Showtime are great because I only pay at my home cable. The streaming stick is a great way to get the video. I did have a problem with the remote. Hopefully the service tech and I fixed it. My iPhone app works great as a remote as well.