Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1 out of 5
4.1
(22,886 Reviews)
Open Ratings Snapshot
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product. 
(
18,874 out of 22,528
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
1 out of 5
1
BUFFERING
on June 14, 2015
Posted by: Hawaii bob
from Honolulu, HI, United States
Gender:Male
I BOUGHT THIS STICK A MONTH AGO AND HAVE HAD BUFFERING PROBLEMS WITH IT EVER SINCE. LAST NIGHT IT BECAME SO SERIOUS, (IT TOOK ONE HOUR TO WATCH FIVE MINUTES OF AN AMAZON MOVIE ON ROKU), THAT I JUST REVERTED BACK TO MY OLD BOX AND THAT FIXED THE PROBLEM.
I SPENT AN HOUR ON THE PHONE WITH MY SERVICE PROVIDER ON A SATURDAY EVENING BEFORE I FOUND OUT IT WAS THE STICK. HE SAID THAT MANY OF THEIR CUSTOMERS HAD PROBLEMS WITH THE STICK, ESPECIALLY WHEN THEY ARE IN CLOSE PROXIMITY TO THE MODEM.
I AM NOW HAPPY AGAIN WITH MY SERVICE AFTER REVERTING TO THE OLD BOX.
DR. BOB LOREN
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
My new best friend
on June 14, 2015
Posted by: Cissy
from South Carolina, United States
Gender:Female
Daughter and family gave me ROKU for Mother's Day. I guess they got tired of me staying at their house all the time catching up on old movies and TV shows. They even installed for me.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Love it when it works
on June 14, 2015
Posted by: Dano6036
from Traverse City, MI, United States
Gender:Male
We have had this for a year now, at first it worked great but the last six months it wont connect to the internet unless you unplug it from the TV and reset the Roku Stick.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Interrupted streaming
on June 14, 2015
Posted by: Sawdust
from Iowa, United States
Gender:Male
Every third time of use - must pull power on stick and power up again - to get it to fully load desired program.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Perfect for non-cable people!
on June 14, 2015
Posted by: Jennabug821
from Massachusetts, United States
Gender:Female
I love this thing! I now have two for my apartment. Great features and easy to use/navigate. The only thing I would change is adding a feature to let you "confirm" when you're switching to a new app. I always put my remote down and actually hit a shortcut and it will take me out of my Netflix to another app before I can react!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
it's ok
on June 14, 2015
Posted by: Big I
from Suffolk, VA, United States
Gender:Female
I bought it but it keeps freezing up. Comes in and out. Don't say it's the Internet it's not. Pictures be blurry.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
nice features
on June 14, 2015
Posted by: macpan
from Pisgah Forest, NC, United States
Gender:Male
Easy to use. Variety of streaming channels is awsome.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
I love it
on June 14, 2015
Posted by: Annie327
from Philadelphia, PA, United States
Gender:Female
My husband and I bought this and love it. We love that we can link it to our cable programming and watch our current season shows when we're not in the living room.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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