Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
3
Communication Error Between Stick and Remote
on July 6, 2015
Posted by: Faithnel7
from Oak Park, IL, United States
Gender:Female
I've had the ROKU stick now for approximately 3-weeks and I'm already having problems with it communicating with the remote. Sometimes I have to press the button on the remote several times before I get the action that I want from the stick. Other times while I'm scrolling through the apps the ROKU will not respond at all then after a minute the items on the screen will continue to scroll all by itself. The remote came with the batteries already installed so I thought maybe there was a problem with the batteries so I placed brand new ones inside. After a few days I was still having the same problem. The sofa where I sit while watching ROKU and the TV which the Stick is plugged into is a step away from each other so it couldn't be a distance problem. Go Figure!
Easy to use for everyone! I'd give it 5 stars but my remote only works when it wants to, put new batteries in and still nothing. I tried calling in but after being on hold for 20 minutes I hung up, only great thing going for it is that I can use the phone app to still use it...
Fantastic Product! Easy to set up and use and instantly transforms your regular flat screen TV into a better then smart TV. I used The Roku Streaming Stick to set up a TV system at a second residence. It gave me access to all the streaming services that I have at home without the need of Cable TV. There are access to channels that I cant even get at home. Pros: EASY to set up, Great Selection of Channels Cons: None really, you do have to take the time to set up each channel that you select but its painless, Note - The better Wi-Fi that you have greatly enhances the product.
I purchased the Roku Stick after becoming completely frustrated with the high cost of cable. It has been a good switch. I would encourage others to do the same.
I like the stick and the features for kids, but was disappointed that it did not fit on the television that I purchased it for. The stick was too long to fit in the space alloted on the tv. The tv power cord came out in the same spot.