Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1
(22,886 Reviews)
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product.
(
18,874 out of
22,528)
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
5
Sleek & Simple
on July 20, 2015
Posted by: Antisocialman
from Hampshire
Gender:Male
Really quick and easy to set up, links amazingly easily with Now TV, Netflix etc. Added the app to my phone to use as the remote control. The RC that comes with it is a bit of a nuisance, it keeps jamming requiring the batteries to be removed but app on phone is brilliant....
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
AWFUL
on July 20, 2015
Posted by: not cool
from Charlotte, NC, United States
Gender:Male
I bought it a month ago and I have to connect to WI-FI whenever I turn it on.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2
Controller
on July 20, 2015
Posted by: B1956
from Margate, FL, United States
Gender:Male
The battery's go dead after each use and yes I got brand new brand name battery's It like it drains the battery s
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Operates easy and very great
on July 20, 2015
Posted by: den2411
from Hamilton, OH, United States
Gender:Male
I have owned two of the other one's and I love this one the best because it takes up no room and seems to work very well. I love that it plugs right into your TV so you don't have to have an HDMI wire
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Nice Addition, Bad Remote
on July 20, 2015
Posted by: Brad Prall
from Omaha, NE, United States
Gender:Male
The Roku Streaming Stick is a fantastic concept with excellent features with the added bonus of flexible mobility. The Roku offers an exceptional number of free and paid channels to choose from. there should never be a lack of things to watch. The Roku is also easily connected to any television with a hdmi port available, making it great for travel or simply using in a different room. The remote for this system leaves a lot to be desired and its poor quality affects the overall ease of use and quality of the product. Their remote often loses its pairing with the Roku a Stick which renders the system useless. Nothing can be done without the remote. It can be re-paired, but the process is difficult requiring a specific order of moving your television set, unplugging the Roku Stick, removing the remote batteries, resetting the remote and reversing the process to pair with the stick. It is a cumbersome process that I dread and causes less use than I would have liked. This would be nearly impossible for a less technological person. Because of the poor quality and function of the remote, I could not recommend this product at this time.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
REMOTE PROBLEMS
on July 20, 2015
Posted by: Lynn Shell
from Pell City, AL, United States
Gender:Female
The remote is ALWAYS stopping. We have to take the batteries out and put back in again ALL THE TIME to get this remote to work. I am very disappointed... Love the channels that are available but, not worth the headache with this remote. Probably going to take it back to the store for full refund and go with Amazon Fire Stick.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
Model 3500R, Good stick, bad remote
on July 20, 2015
Posted by: Unhappy91
from Florida, United States
Gender:Male
The stick itself is very good but its remote is horribly unreliable and keeps losing its pairing almost daily. To reset pairing, you have to remove and reinsert the remote batteries, press the pairing button on the remote and press the reset button on the stick and then wait for the remote to re-pair. It is a total pain. Of course you can use the ROKU app downloaded to your smart phone in place of the remote, but that defeats the purpose of having a remote in the first place.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
Remote doesn't work properly
on July 20, 2015
Posted by: lrmk
from Pittsburgh, PA, United States
Gender:Male
I tried everything that was recommended to get the remote to work when I first purchased the product. It would connect for a couple of times and then freeze. I would go through the reboot process and it would freeze again. Finally gave up and installed the app on my phone and it worked flawlessly. This seems to be a known issue.
Written by a customer while visiting roku.com