Bought the product and the remote would not work from day one. A app is available to operate with a smart phone. I like the product and have used the other models and never had a issue with the remote before.
I bought my ROKU streamstick over a month ago! We have been using it almost daily. There are plenty of choices! You do need to have WIFI in your home, and the remote does not always cooperate---make sure that you either upgrade your model or just download your app to your mobile. If you already have cable or dish you will have many more options, but if you don't, it is still worth it. It is very convenient, although you will need to spend some time setting up your choices. Check regularly for updates---many regularly! Overall, I am very satisfied with this product!!! Enjoy your ROKU streaming!
The Roku streaming stick and remote are small and easy to use. However, the unit does not always respond to the commands from the remote and it sometimes starts scrolling out of control. Overall it is still a handy device, even though the price is a bit hefty.