Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1 out of 5
4.1
(22,886 Reviews)
Open Ratings Snapshot
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product. 
(
18,874 out of 22,528
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
5 out of 5
5
Roku --stick and Roku 2
on July 22, 2015
Posted by: LTD_53
from Raleigh, NC
Gender:Female
I'm impressed with the number of applications available. Amazon Fire has far fewer than Roku.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
A Great Entertainment Tool
on July 22, 2015
Posted by: EP Angel
from Colorado Springs, CO, United States
Gender:Female
Roku stick is easy to use and has a Great selection (make sure you subscribe to Netflix & watch it on your Roku). Works good most of the time, had a couple of times it froze up or wouldn't bring up My List but just turn it off & turn it back on, works fine. Wish we could delete movies we don't like off our recently watched line- up though.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
RIDICULOUSLY CONFUSING
on July 22, 2015
Posted by: mikem11067
from Minneapolis, MN, United States
Gender:Male
My title says it all... This thing is ridiculously confusing. It took forever to get it to even work because the remote wouldn't pair up with the Roku device. After several attempts and a trip back to the store to make sure I was doing it right or if the remote was bad. They hooked it up and had some trouble with it too but finally the remote connected to the Roku device so I figured it was ok. After taking it home and trying it again myself it finally connected but it literally took me over an hour of shutting it down and restarting it before it finally connected. Once it was finally connected I started flipping around through the menu and OMG it is ridiculously confusing. I received my Roku stick through my company's recognition program so I'm keeping it but if I had bought it myself I would have returned it immediately.
Good luck to any of you who have the patience to figure this thing out.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
sinple to use and install even my wife loves it
on July 22, 2015
Posted by: lhead
from Santa Rosa, CA, United States
Gender:Male
only one problem it seems to jam up @ 25% retrieve and has to be unplugged to reset
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on July 22, 2015
Posted by: Michelleh
from Sioux City, IA, United States
Gender:Female
Love that I can stream from different channels. Also love that I cam send videos from my smartphone to my TV.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Not at all what I expected!
on July 22, 2015
Posted by: DaOlePCer
from Hartford, CT, United States
Gender:Male
I just bought the roku stick. First off it would no fit behind the tv I wanted to use it on due to size hitting the stand. I tried it on another tv in the house and it could not pick up a signal from the router in the same location as my smart tv which has no problem with getting the signal. The final straw was when I got it to finally set up just 18" from my router I was confronted with needing to give a credit card number? This piece of garbage goes back tomorrow AM. I have netflix and use free services why on earth would I give them my credit card number. If this is a requirement it needs to state it on the outside of the package. I give it -5 (minus 5) stars in all categories!!!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Good apps
on July 22, 2015
Posted by: sbetty
from Chester, United Kingdom
Gender:Female
I bought this to get youtube after the app went from my smart TV. Very pleased with the performance and all the extra channels. The wifi connection is good. There are lots of extra free channels and the four main TV players. I've also been able to cast some videos from my Android devices to the TV. The remote control can be a bit slow, but you can get the Roku app for Android to use - not tried that yet.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Great deal!
on July 22, 2015
Posted by: Terry S
from York, PA, United States
Gender:Male
Works well and I am happy with the unit. Only thing I noticed is that the remote seems to eat the AAA batteries faster than what I expected. The little green LED on the remote is on most of the time even when the unit is not being used.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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