Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1 out of 5
4.1
(22,886 Reviews)
Open Ratings Snapshot
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product. 
(
18,874 out of 22,528
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
5 out of 5
5
Cord cutters essential!!
on July 23, 2015
Posted by: APD1999
from Florida, United States
I already own 2 streaming sticks but needed another one. As usual the Roku streaming stick worked like a charm. I use mine primarily for Plex streaming from my laptop to my big screen. The stick handles full 1080P HD with digital sound which is terrific.
I also have two Apple TVs which are also great units except that AirPlay streaming is really "spotty" and I just got tired of messing with it. The Roku works much better for my needs. One complaint: The new stick comes with a really cheap remote control. This thing only works sporadically which is annoying. So I just got the Roku remote app for my phone which works like a dream.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Good Quality Poor Remote
on July 23, 2015
Posted by: abhiapp
from Milpitas, CA, United States
Gender:Male
I Bought this device two months ago. User Interface is vary Good. Lots of application to watch TV Contents. But Remote Response is vary Poor. You have to remove the battery each time for remote to be working. You can't play a game in Roku Stick.Otherwise all other features are good..
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Hard to get started.
on July 23, 2015
Posted by: iknduit4
from Nebraska
Gender:Female
I worried over this for two weeks trying to get something--anything to work. I read all of the details and still had a hard time. I finally found a phone number, and called. The lady from Vermont was wonderful. I explained that I was totally inept at technology. She walked me through the installation, helped me to change batteries and was very knowledgeable. Why did the batteries burn out so soon? Why are there not explicit instructions to set this up. "Plug in and your are set didn't work for me. I would buy this again and the very first thing that I would do is call and get some help, instead of trying to do it myself.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
SIMPLE AND EASY TO SET UP !
on July 23, 2015
Posted by: wayne1
Gender:Male
WORKED AS SALES PERSON HAD EXPLAINED, EASY TO SET UP AND ABLE TO ACCESS MANY CHANNELS, ONLY ISSUE IS IT FREEZES FROM TIME TO TIME, BUT JUST RESET AND PROBLEM FIXED.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Good purchase
on July 23, 2015
Posted by: pks1
from Arkansas, United States
Gender:Female
I have a Roku 2 on another TV and decided on the Roku stick this time because I wanted to cut down on all of the cords. My only complaint is that it is sometimes slow to respond to the remote. I thought I would need to purchase a separate cord to plug it into my TV's USB port, but the one that comes with it will work for that so don't make a separate purchase.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Has to be reset constantly!
on July 23, 2015
Posted by: Whatever09357
from Connecticut, United States
Gender:Female
From day one, I've had nothing but problems with my TV freezing on the Roku home screen and each time I called customer service was informed I had to unplug the Roku, take out the batteries from the remote and this would reset itself. I was also informed this is not normal but I've heard others having the same problem. Cool concept but frustrating to deal with.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Really enjoy it
on July 23, 2015
Posted by: MJB2
from Mahopac, NY, United States
Gender:Male
Received as gift. Easy to install and setup. Great variety of channels/programming.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great purchase
on July 23, 2015
Posted by: Spike23
from Traverse City, MI, United States
Gender:Male
After buying an Apple TV and being very disappointed I opted for the roku stick. So many apps and always works great. And for less than half the money!
I would recommend this to a friend!
Written by a customer while visiting roku.com
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