Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1
(22,886 Reviews)
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product.
(
18,874 out of
22,528)
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
4
No WiFi Connection on ROKU Stick Solved
on July 29, 2015
Posted by: Dale631
from Centreville, MD, United States
Gender:Male
I bought a ROKU Streaming stick 6 moths ago with plans to move my older ROKU 2 player to a TV in another room. I could not keep a wifi connection on the streaming stick no matter what I tried, but the ROKU 2 continued to work fine on the same tv. I have a wifi extender in my 3500 square foot home but switching to that on made the intermittent connection on the stick worse. Finally I found, on a website, where ROKU would send owners of the stick a HDMI extender for free. Apparently it does not play well with other HDMI connections on the same tv (I have five HDMI ports on my Vizio tv and use them all (DVD player, cable tv, etc.). After receiving the extender very quickly from ROKU and plugging the streaming stick into the extender and then into the tv all intermittent connection problems disappeared! Again, the streaming stick was one of five connections squeezed into the five HDMI ports on the back of the tv and apparently the electric (?) flowing between these close connections interfered with the streaming stick. Anyway, problem solved! Thanks ROKU! ROKU should really put this issue in their help section as I have seen (on many websites) a lot of sticks returned for lack of the ability to make and hold a wifi connection. Very happy now with the stick performance and features. PS Almost returned the stick myself because of the issue. So glad I did not.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Simple and Easy
on July 29, 2015
Posted by: Adon
from Pennsylvania, United States
Gender:Female
Installment of the Roku stick was as easy as, putting it into the back of the TV and following the step by step instructions on the screen menu. Total of 5 minutes.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Features are nice but remote is horrible
on July 29, 2015
Posted by: anniej01016
from Indianapolis, IN, United States
Gender:Female
I bought this device a little over a month ago for my daughters room. The features and stick itself are good and she really likes it. However I have to take the batteries out of the remote every time she wants to use it because it freezes up for some reason. This is very frustrating and time consuming.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
Remote issues
on July 29, 2015
Posted by: Avmig49
from Klamath Falls, OR, United States
Gender:Female
We love the streaming stick but have ongoing issues with the remote. It seems to have a mind of it's own. It randomly will not work. If you remocve the batteries and put them in again it works. We have tested the battery strength which is fine. I set my iPad up as a remote which always works but not always available. What are we doing wrong?
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Works much better than we expected
on July 29, 2015
Posted by: BobAM
from Spring, TX, United States
Gender:Male
Netflix works fantastic compared with our DVD player that Netflix went through before. NO time outs or retrieving program. Lots of choices. I was told the stick works slower than other Roku units. My stick works really fast. Not Disappointed !!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Love my new Roku
on July 29, 2015
Posted by: Beausgirl
from Palmyra, PA, United States
Gender:Female
Great device, so easy and full of fun! No more dull TV!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love that it's simple.
on July 29, 2015
Posted by: Mrsbardo08
from Palm Bay, FL, United States
Gender:Female
Bought it about 2 months ago and I love it Would reccomend It to anyone.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Problem with the remote
on July 29, 2015
Posted by: Remotely interested
from Dobbs Ferry, NY, United States
Gender:Male
The stick is great when the remote works. I don't know why but when it's working it is great. Really simply to use. Navigates seemlessly, finding options are simple and the search feature makes it even better. I love the already loaded apps like rdio. But the darn remote. Sometimes I have to angle it to get to work, sometimes I have to take the batteries out and put them back in to get it to work, sometimes in frustration I bang it on my leg and then it works.
I would recommend this to a friend!
Written by a customer while visiting roku.com