Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1 out of 5
4.1
(22,886 Reviews)
Open Ratings Snapshot
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product. 
(
18,874 out of 22,528
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
5 out of 5
5
Easy to use
on August 3, 2015
Posted by: jimmitchelljr
from Pilot Mountain, NC, United States
Gender:Male
We have recently converted to streaming tv throughout the entire home with 4 Roku's. After purchasing a couple of the Roku 3 units the 2 most recent were the Roku Stick. We love the stick because our wall mounted tv in the bedroom and living room allow us not to have a box or shelf.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Mixed opinion
on August 3, 2015
Posted by: MVC1
from Florida, United States
Gender:Male
I have had a Roku HD for at least a few years prior to getting the new stick and I love the idea of Roku and how it works, but there was a persistent problem with the remote control on the new stick. It would devour perfectly good brand new batteries within a couple hours and I had to go through several sets of batteries before we resolved the problem. The latest replacement remote seems to be working for longer than the first ones did, but the little green light still flickers on occasion, which may indicate a problem, or not, I am not sure. I would generally like to see remotes that create an immediate and predictable response in the Roku and that have the same long battery life we are used to or something close to that. I am still a Roku customer, they did make good on the problem, and I do recommend Roku.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Nicely Hidden
on August 3, 2015
Posted by: CarolinePBFL
from Lantana, FL
Gender:Female
I am a loyal ROKU customer for many years. I do like the new streaming stick because it is hidden from view, unlike the box. I did run into a problem with one of my TVs. The streaming stick had to point straight out of the back (because of the plug location) and I wasn't able to use it because it hangs on a wall. I also wish the stick didn't need its own power supply. I thought it was just the stick but it actually has to be plugged in. On one of my tvs, I was able to plug into the USB for power, however one of the other TVs I was not. I would still purchase the stick over the box just because it is hidden.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
I cut the cable
on August 3, 2015
Posted by: senior lady
from Michigan, United States
Gender:Female
I purchased a Roku to see if I could live without having cable. I am so happy that I did that. I like that I can watch TV when I am ready and not have to watch the clock so that I do not miss my favorite show. I still see the shows that I watched on cable. I now do not have a monthly bill. That is so nice. I am very pleased.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Roku remote broke within 1 week
on August 3, 2015
Posted by: Swampy37
from Chicago, IL, United States
Gender:Female
Hello-
I'm very happy with the Roku stick itself. However, the Roku remote broke within one week of use.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to use
on August 3, 2015
Posted by: Jayba
from Missouri, United States
Adds to the variety and convenience
You decide the time of entertainment not your TV programs
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Work Great!
on August 3, 2015
Posted by: Only Love Moview
from Charlotte, NC, United States
Gender:Female
I purchased this about two months ago for the family room to stream movies mostly. It has performed great.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Piece of Junk
on August 3, 2015
Posted by: alpals
Gender:Male
Problems: freezes when can't find a connection; remote works 20% of the time if not less; sometimes needs restarting to switch apps; needs resetting after a short time unused; commands "stick" (uncontrollable scrolling, entering, etc). Complete piece of junk compared to the Roku 2 I used to have. It's either a lemon or just a terrible generation.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
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