Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
4
Better interface, but marks slower
on August 6, 2015
Posted by: Jka13
from New York, NY, United States
Started with and still use a Roku 2. So based off of that, Netflix looks a lot more updated. Remote is much more handy now with common apps getting their own button. However, there is a significant delay in processing time for the roku stick. Loading new titles, details, and apps just talked longer. Overall, the pros ou- way the cons
We have three remote streaming sticks, including the Roku, and the Roku is the best of the three, with the easiest setup and use. Our only issue was the remote. Unlike the Roku 3, which we also own, the Roku streaming stick uses wireless as its interface with the remote. Our remote was going through a brand new set of batteries every two days. Even using rechargeable batteries was inconvenient. We finally contacted Roku, took our unit back to the big box store we purchased from, and got a replacement unit. So far, so good on the replacement. We rated the Roku on the operation of the unit, so we gave it an excellent. Last, but not least, we wanted a unit that would turn off when we turned off the TV.
I gotta say Roku is awesome. Great content... VERY easy to use. It's better than my cable TV and much better than regular TV. The only down side is the remote. It sucks big time. I have to take the batteries out and put them back in sometimes 6 or 7 times per day. And then sometimes it still doesn't work. When it works, there is nothing better. When it doesn't work it is frustrating. The telephone customer service/tech support is FANTASTIC. But, remember you only get 90 days free phone tech support and a year parts and labor on the product.
Even with the remote control issues I plan on giving this to all my friends and family for Christmas. The price makes it easy to give as a gift and I am sure they will love it. I will explain to them about the remote control problems but hopefully they will still love it as much as I do.