Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
1
Remote won't work
on August 9, 2015
Posted by: John doe
from Salina, KS, United States
Gender:Male
bought this about a month ago and bought it specifically because it has a remote. After a week of use the remote doesn't even work. Very dissatisfied with the purchase
Really enjoy how easy it is to use and the features are nice. The only thing that is really bothers me about this device is the remote. Constantly have to remove the batteries and reinsert them to get the remote to work. Have tried countless fixes for this problem and it always returns. Its like a sync issue between the device and remote.
The Roku Streaming Stick is a brilliant alternative to cumbersome 'smart-tv' streaming & access to cheaper 'paid for' channels (eg Now TV) - my only problem has been occasional unreliable internet connection - no fault of Roku.
I bought this stick because I have another roku and it works great. This 1 has a problem because you have to reboot the remote almost every other time. Technical support has been most helpful and I hope to get it resolved
Many problems after I had it for a few months. The roku stick has to be constantly re-set, I required a new remote, burns thru batteries. Very costly for customer support after the initial purchase.