Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1 out of 5
4.1
(22,886 Reviews)
Open Ratings Snapshot
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product. 
(
18,874 out of 22,528
)
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Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
3 out of 5
3
Good features
on September 3, 2015
Posted by: Caruso
from Orange County, NY, United States
Gender:Male
I recently bought this product and so far it has performed as described however I do not care for the slow start and the dancing/jumping "ROKU" word right after you turn on your TV.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Device works OK, remote eats batteries
on September 3, 2015
Posted by: swyates
from All over US
Gender:Male
I bought the Roku stick because I was unable to use the DLNA features of my Vizio TV. The Roku works perfectly when it works, but still has issues. First problem I had was it wouldn't connect to my network. I had to search the internet to find a technical writeup on how to get into the hidden setup options and disable ping before it would work at all. The main problem I have now is that I have to put new batteries in the remote about once a week.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Really cool up until the remote disconnects
on September 3, 2015
Posted by: Accord281
from Fargo, ND, United States
Gender:Male
I've had this for several months and it's been great. The only problem I've had is one day the remote was no longer "paired" with the stick for some reason. Batteries were good, but it just stopped. So I found guides online to try to get it working again. I tried many different methods and followed many solutions to get it working again. The one that finally worked forced me to reset the stick, which caused the loss of all my apps and accounts. Huge pain to re-add all those and then re-sign in. I work in software development, so that should give you an indication as to my technical know-how, and I found it to be a big problem that took over two hours to get working again.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Mostly great!
on September 3, 2015
Posted by: Dreaagram
from Oklahoma City, OK, United States
Gender:Female
I bought it about 2 months ago and I really like it but the remote is really not great.
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
My new Roku
on September 3, 2015
Posted by: Call me Matt
from Knoxville TN
Gender:Male
Not impressed with this device. I hope you can get some more programming in the future. I do not like that I had to subscribe and keep a Credit Card on file with you. Free means free and that is what your package says over 20,000 programs free. But to see them I first needed to register. One cannot register without a credit card.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Remote keeps failing, must remove batteries to fix
on September 3, 2015
Posted by: Walter22
from New Fairfield, CT, United States
Gender:Male
Programming is great, but remote stops working and am constantly having to remove and reinsert batteries to get to function again.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Having issues in Fl
on September 3, 2015
Posted by: vince49
from Longwood, FL, United States
Gender:Female
I was happy upon the initial installation, but after unplugging can't get it working! Took on vacation with me not knowing whether I would need it, turned out I didn't. Got home and plugged back in and haven't been able to use since.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
The Future of Viewing
on September 3, 2015
Posted by: Markey
from Lancaster, PA, United States
Gender:Male
A great way to personalize your viewing habits. Navigation took a while for me to learn but like anything, its getting easier.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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