Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1
(22,886 Reviews)
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product.
(
18,874 out of
22,528)
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
3
The remote is touchy. Kids set it up for us.
on September 4, 2015
Posted by: verlo
from AZ, United States
Gender:Female
I keep having to try new batteries and taking them out and clean each time.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Too many problems.
on September 4, 2015
Posted by: Hollywood CA
from Los Angeles, CA, United States
Gender:Female
I had trouble with connecting the Roku streaming stick. The light would not go on.
Called Roku help and got help with the light but then the remote light wouldn't stay on without removing the back and pressing the button. Finally after 3 days of trying with online chat and calls to Roku was able to use product. Then I had to change my modem and because of that I had to reenter my password. The screen with the letters and numbers was difficult to use. If I used the arrow to go to a number it would scan past the number and sometimes not move at all. I did get a very patient Roku help employee to walk me through the process but it took 5 minutes to enter 10 numbers. Very frustrating. I know this must be an exception because I have read numerous good reviews about this product but I have never had so much trouble with a device. Again, the person, Steve, in Colorado Springs, was very patient and helpful but the device was less than user friendly.
Called Roku help and got help with the light but then the remote light wouldn't stay on without removing the back and pressing the button. Finally after 3 days of trying with online chat and calls to Roku was able to use product. Then I had to change my modem and because of that I had to reenter my password. The screen with the letters and numbers was difficult to use. If I used the arrow to go to a number it would scan past the number and sometimes not move at all. I did get a very patient Roku help employee to walk me through the process but it took 5 minutes to enter 10 numbers. Very frustrating. I know this must be an exception because I have read numerous good reviews about this product but I have never had so much trouble with a device. Again, the person, Steve, in Colorado Springs, was very patient and helpful but the device was less than user friendly.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Terrible
on September 4, 2015
Posted by: Dont Buy
from New York
Gender:Male
Worst purchase ever. Constantly freezes up and says channel unavailable.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Awesomeness
on September 4, 2015
Posted by: Misa78
from Oklahoma City, OK, United States
Gender:Female
My teen daughter loves it. And most of all I love not paying a cable bill.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on September 4, 2015
Posted by: wisroro27
Gender:Male
Roku is good to use. The only problem with it that it can't work too far from the internet. I bought a second one to put in my room Wich is upstairs not too far from the box. It didn't read and work.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Once skeptical but now I m a safisfied customer
on September 4, 2015
Posted by: CoconOhio
from Painesville, OH, United States
Gender:Female
I have owned the Roku Streaming Stick about 2 months. I had been considering a streaming player for about a year. I educated myself so I could make the decision which streaming player to buy and if it would be worth my money. I am happy with my choice and purchase of Roku. I am 60 + and consider myself to be more old school.. Thought I would need assistance hooking it up to my tv and programming. I did it myself in a few minutes. Then signed up for channels, and was watching a movie within 2 hours of set up. Something for everyone, children's channels, cooking and a classic cars channel, many news channels and retro tv shows.Only complaint, commercials on a few of the free channels come in a tad loud.I hope Roku will put this in a review forum, my reason for writing this is to share with others and hopefully encourage others to have the great experience I took to long to try. Just make sure if you get the streaming stick, that you have an HDMI port on the tv, otherwise you'll have to go with 1 of the Roku boxes. I'm told they are also very easy to set up. Lastly, if by chance your into documentaries, as I am. There are many, on
several of the channels.
several of the channels.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Hand held changer
on September 4, 2015
Posted by: Bubbles69
from St Louis, MO, United States
Gender:Male
My last one a couple of years ago was great. just purchased a whole new ROKU recently! very unhappy, I have used a new package of batteries (24) thinking it would straighten out, but you replace both batteries, and it works for about 10 minutes,you turn off TV and it wont come on again, finally I have given up, I have an apple tv in my bedroom that has worked for 3 years, so I have just quit using my tvwith the roku on it, I am very disappointed, and have tried to reach Gettington , and roku to see if i could get a replacement, with no avail,
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
Slower but super convenient
on September 4, 2015
Posted by: fiskers99
from NY
Gender:Female
I have a Roku Streaming Stick and a Roku 3 and while the streaming stick is definitely slower than the box, you can't beat the convenience. I had a television mounted on the wall and didn't want to run additional cables. The streaming stick powers from the tv's usb port and is no additional mess. It's the same capabilities as the box, just with a hair more lag in the menus. The programming works just as effectively. Worth it if you need to spend less or want a smaller set up.
I would recommend this to a friend!
Written by a customer while visiting roku.com