Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1 out of 5
4.1
(22,886 Reviews)
Open Ratings Snapshot
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product. 
(
18,874 out of 22,528
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
1 out of 5
1
Major issues with consistency.
on September 16, 2015
Posted by: Nsisky1989
from Dalton, GA, United States
Gender:Female
Bought this a couple of months ago, almost immediately the remote stopped working. Luckily, a friend of mine warned me that hers did the same and recommended downloading the app. Issues staying connected to my wireless connection and the stick home screen freezing. I'll be looking into Amazon Fire stick or Apple TV.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Terrible
on September 16, 2015
Posted by: troy derrick
from Houston, TX, United States
Gender:Male
I received this for free for signing up with Sling TV service but I wish I wasn't so cheap and got a better quality item myself. I have amazing connection at home, but somehow the stick has "low-signal" and causes distorted picture quality.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Works great most of the time
on September 16, 2015
Posted by: Haylie
from Dallas, TX, United States
Gender:Female
The Roku in my living room works great, but my Roku stick in my bedroom is continuously going in and out. The problsm is that I can't tell if it's my roku stick or my internet that's messing up. I upgraded my internet to 20 Mbps, but I'm still having the same problem with it which is why I'm unsure.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Roku stick
on September 16, 2015
Posted by: mike37
from Phoenix, AZ, United States
Gender:Male
I m terrible sorry but this item is not exactly very good... I have had to reset the remote to the TV so many times its pathetic...I do not know if this device is meant for a large TV or a lab top or smaller TV but if it won't stay connected to the device you gave me to plug in to the back of TV then what purpose does it do...because I can't change to another movie or pause for any kinda time if I want to read the caption and decide to change to another movie or check for different movies the remote will not let me without pulling the stick from the back of the TV and re-connecting again and pushing the button inside the remote.............totally Ridiculous not worth the money at all...so because I couldn't find the receipt I m stuck with this item...so purchased another one but its sits in front of my TV like my first one and I do not have a problem anymore.
Sincerely, Mike Q
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to use
on September 16, 2015
Posted by: cls910
from KCMO, MO, United States
Gender:Male
I have had my Roku stick for 2 months and am very happy with it's ease of set up and use.Amazed with the performance and functionality. I have purchased a second to add to another TV in my home. Great product!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to set up & use
on September 16, 2015
Posted by: Cadman99
from Tacoma, WA
Gender:Male
Not being a techie, I was not too sure if this product was for me. Thankfully, I was wrong. Excellent product and very user friendly.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
It has just about every show and movies you like.
on September 16, 2015
Posted by: John j
from Chicago, IL, United States
Gender:Male
The technical support team are awesome and very aimed to help assist in anyway they can.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Too much work
on September 16, 2015
Posted by: TpaLorraine
from florida
Gender:Female
I bought it for more than Chromecast because I thought it would be better. Too much work to install, run and pay for all the movies and features. Purchased Chromecast a week later and love it, all the stuff if free and I just turn it on on my ipad or iphone and it is on my tv.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
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