Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1
(22,886 Reviews)
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product.
(
18,874 out of
22,528)
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
1
Doesn't work
on September 20, 2015
Posted by: bob704
from Charlotte, NC, United States
Gender:Male
I bought this a few weeks ago so I could watch all of my cable chanels without having to get another cable box and run a new cable into the room with the tv. It worked ok the first few days but now it will not resopnd. I have tried new batteries in the remote but it still will not respond. I am very dissappointed in it.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Not worth the headache
on September 20, 2015
Posted by: TucsonMom1995
from Arizona
Gender:Female
Our son moved out and we gave him our Roku 3, which we loved. My husband and I shopped for a new device and we thought the Roku Stick would be perfect for just us two, we couldn't be more wrong. Once we plugged the stick into the side of the TV the remote wouldn't connect. We changed the batteries in the remote and it worked for a little bit but the commands from the remote to the screen were slow. Both of us downloaded the Roku remote app on our phone and that seems to fix that issue. Then we started encountering issues with our TV. We only use the Roku on the weekend to keep up with our Netflix series so on the third weekend when we tried to fire up the Roku it wasn't working at all - even the phone app wasn't recognizing the device. When we were able to watch anything, the picture would freeze or take forever to load. I was constantly taking the stick out of the TV and unplugging it to reset it. It was too much work for the amount of time we use it. I returned it today and purchased the Roku 2.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
I have had nothing but problems activating and loa
on September 20, 2015
Posted by: tmhowe24
from Port St Lucie, FL, United States
Gender:Female
Let me start off by saying my daughter has a Roku 2 and loves it and has not had any major issues with it which is why I decided to try one. I bought a Roku Streaming Stick a few weeks ago and have had nothing but problems trying to get it to activate. My daughter chatted with Roku then Comcast then Roku. Based on that I returned the Streaming Stick thinking it might be bad. Came home and tried to setup and got the same problems. I then contacted Comcast and they came to the house and confirmed everything was ok and even added a booster and still had the same problems. Then once I finally got it to link it will load my home page but nothing else. Yesterday I was able to unlink and then relink and it worked long enough to watch ONE movie on Netflix and BOOM same frustrations different day. Nothing loads on my feed, news, the front page of the "Streaming Channels" load but nothing else and YES I HAVE RESET AND UNPLUGGED AND UNPLUGGED EVERYTHING POSSIBLE. This is going back to the store tomorrow. I am so done with it.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
Works well.
on September 20, 2015
Posted by: jdCdmp55
from Indiana, United States
Gender:Female
I bought the stick a month ago. Some trouble with set up. Had to change to a Public DNS IP address. I figured that out on my own after time and calls to customer support for troubleshooting was wasted.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great
on September 20, 2015
Posted by: Alwaly
from Bowie, MD, United States
Gender:Male
I bought and i love it, nice feature plus the international channels features and the sports
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Made netflix work!! yay
on September 20, 2015
Posted by: Veee
from Florida, United States
Gender:Female
The only problem I experienced is the remote never worked right, it would just stop even w fresh batteries. I downloaded app for the remote.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Cool by it always cuts in and out
on September 20, 2015
Posted by: Megan1231tal
from Michigan, United States
Kids love it but i always have to reset it and that's super annoying
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Everything at my finger tips.
on September 20, 2015
Posted by: Shea B
from Cary, NC, United States
Gender:Female
I bought this a few months ago and I absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting roku.com