Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1
(22,886 Reviews)
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product.
(
18,874 out of
22,528)
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
5
Best Purchase Ever
on September 29, 2015
Posted by: Nikki3390
from Beckley, WV, United States
Gender:Female
I bought roku after recommendation from a friend. It was so easy to set up and has a great selection for adult shows, as well as kid shows. I am highly satisfied with my purchase and I recommend to everyone!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Poor performance
on September 29, 2015
Posted by: Pug83
from Columbia, SC, United States
Gender:Male
Our roku stick keeps dropping our internet. I have the fastest internet available. We have a Ps4, tablets and phones all running off it at the same time with no lag and/or buffering and general slowness. Yet, the Roku disconnects constantly even when there are not any devices connected to our internet.
Customer service has been unhelpful and so it is basically a brick now, because it just sits on the menu screen and is constantly trying to connect. It is terrible.
Customer service has been unhelpful and so it is basically a brick now, because it just sits on the menu screen and is constantly trying to connect. It is terrible.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
smart TV, who needs em
on September 29, 2015
Posted by: CaptainClyde
from Saint Paul, MN, United States
Gender:Male
Downside: requires secondary power, long shape barely fits in HDMI port, not the fastest menu response, some app menus aren't updated and very glitchy.
Upside: don't need to pay out the nose for a smart TV. just get this and a quality display. Good to go!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Constantly Loses Connectivity
on September 29, 2015
Posted by: Joe J
from Lombard, IL, United States
Gender:Male
My Roku stick constantly loses connectivity with my house wireless network. It's not a signal strength issue as I have 5 bars on my laptop when accessing the same wireless network from the same location.
Whenever I want to watch Netflix, Amazon, etc., I have to reboot the stick, re-login to all services and basically start connectivity over for each session. I do not have any issues with the Internet connected Sony and Vizio SMART TVs on the same network in the same house.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Great Features.
on September 29, 2015
Posted by: vicke034
from Otsego, MN, United States
Gender:Female
LOVE our Roku, so glad we purchased. It is a bit tricky to figure out at first due to pricing, but at first we stuck with Netflix and Amazon Instant and then found Fox Now! So far, we are extremely pleased and would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Space saver device
on September 29, 2015
Posted by: PriscillaZim
from Palm Coast, FL, United States
Gender:Female
I bought the Roku stick and love it but i seem to be having a problem with the point anywhere remote. It stops working every so often, I've replaced the batteries and that didn't help. I plan on returning it back to the store and possibly getting the Roku 3 instead.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
Great features but charger/power cord a problem
on September 29, 2015
Posted by: Jshutt1
from Evansville, IN, United States
Gender:Female
I actually have bought three of these recently. On all three of them the charge/power cord is very sensitive and will go out randomly. I've tried just using another cord but same problem. It's happened on three streaming sticks on three different TVs. It's like the receptacle isn't tight enough and the cord gets too loose, so the streaming stick looses power a lot.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
Streaming stick
on September 29, 2015
Posted by: Jeff18bl
from Firestone, CO, United States
Gender:Male
I purchased the stick after owning a roku 3 for a few months. I love my roku 3 but the stick is a little bit more challenging. The remote consistently doesn't work and I continue to loose connection to my wifi scource where as my 3 never had those issues. But I love the functionality of both when it works.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com