Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1 out of 5
4.1
(22,886 Reviews)
Open Ratings Snapshot
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product. 
(
18,874 out of 22,528
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
4 out of 5
4
Even the tech challenged can use it
on October 4, 2015
Posted by: Ms Mad
from St. Louis County, MO, United States
Gender:Female
Roku Streaming Stick was recommended by a friend who is far more technically inclined than I am. I was pleasantly surprised that installing it and navigating through the options wasn't too daunting - and while I'll likely never use many of the paid services available, I particularly enjoy the access to the PBS programs I can view on my schedule.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Stick-Awesome
on October 4, 2015
Posted by: bigcedar
from Melbourne, FL, United States
Gender:Male
Great product-would like original remote where the OK button is below the select keys
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Works well for flatscreen but...
on October 4, 2015
Posted by: TriciaMcC
from St Louis, MO, United States
Gender:Female
I love our Roku, we have multiple me and just got a streaming stick for my daughters tv, but the remote doesn't pick up the signal well, so it's hard to get it to work without leaning and bending. One minor drawback, but
wouldn't deter me from purchasing.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Doesn't work with Netflix
on October 4, 2015
Posted by: Mel5
from San Diego, CA, United States
Gender:Male
Bought this a few months ago, it never really worked. Bought it mainly for streaming Netflix. After about 1/2 hour of use picture would jump across screen side to side making it entirely unwatchable. Consulted with Netflix first to make sure the feed was okay, it was, and signal strength was excellent. Did a couple of soft re-sets on my own which didn't fix the problem. Contacted Roku and did a factory re-set, worked for a few minutes then went bad again. The customer service/technical advise from Roku was EXCELLENT!! They walked me through everything and were very patient and helpful. They did all they could and seemed genuinely concerned. Went to retailer for exchange and it had been past 90 days so now I will attempt to return to Roku.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
It's okay
on October 4, 2015
Posted by: Ana90
from Sheboygan, WI, United States
Gender:Female
It's a good idea but the thing FREEZES on almost a daily basis.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Pretty decent for the price
on October 4, 2015
Posted by: marhargen
from Georgia, United States
Gender:Male
Feature rich and flexible features. Good selection of free and paid channels. Easy setup. But, if you don't have an existing Roku account expect the complete process to take longer than 3 steps and 10 minutes. Roku markets (promotes) it's partners pretty heavily. One downside, the streaming stick buffers too frequently and often pauses at 25% while other streaming devices we own do not.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Excellent Device
on October 4, 2015
Posted by: coloradoMike
from Palmer Lake, CO, United States
Gender:Male
Very easy to set up and use. This will replace my satellite TV and not only save me money, but I'm not paying for channels I don't watch or want.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Won't connect to any apps
on October 4, 2015
Posted by: Brian1383
from Grand Rapids, MI, United States
Gender:Male
Connects fine to my wireless and the internet. Worked some when I first took it out of the box. After a day or two, lots of error messages. Now it is worthless. I rate choice of content as poor, since I cannot load any of it. What good are choices if they are not really there?
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
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