Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1 out of 5
4.1
(22,886 Reviews)
Open Ratings Snapshot
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product. 
(
18,874 out of 22,528
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
1 out of 5
1
NOT WORTH IT
on October 9, 2015
Posted by: no good
from Palm Bay, FL, United States
Gender:Female
THE remote does not work and the stick we thought was better , and the 1800 number sounds like there playing a game on the other end
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Great service, cheap equipment.
on October 9, 2015
Posted by: Johnny Blazze
from Belville, NC, United States
Gender:Male
I've had Roku for a couple months and I've enjoyed it. I can watch Netflix and Hulu on my non-smart TV! It's great! EXCEPT...the remote. The remote at random will decide to stop working. The reset button inside doesn't function. I'll be browsing movies and all of a sudden the remote stops responding! I have to take the batteries out for like 30 seconds or so and then put them back in for it to work again. I tried new batteries and it still does it. BUT there's a free app that makes your phone into the remote, which works flawlessly.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Excellent value and performance!
on October 9, 2015
Posted by: cbailey565
from Utah, United States
Gender:Male
The Roku Streaming Stick performs perfectly! I get a great picture on my Samsung Smart HDTV!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Upgrade my Roku
on October 9, 2015
Posted by: Zaks
from San Antonio, TX, United States
Gender:Male
I have another Roku Box on one or my HD TV's and it still work great. I purchased my new Roku stick, the same functionality but easier to access my streamed movies.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
I love my ruko stick
on October 9, 2015
Posted by: Ms king
from Lexington, KY, United States
Gender:Female
I bought it a month ago and I absolutely love my Roku stick I turned my cable off and a friend told me about it and I bought it and fell in love with it I will be getting another one soon Thanks Roku
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Love!
on October 9, 2015
Posted by: crypstal
from North Carolina, United States
Gender:Female
I absolutely love the roku stick. As a person with no cable I rely on netflix and hulu for all my movie and tv needs. With the roku stick you get so much more!! Some of the channels have unlocked episodes that you can watch for free that are not on netflix or hulu. Roku stick is a game changer for those who dont care to have cable service.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on October 9, 2015
Posted by: Greyoma
from Wyoming, United States
Gender:Female
Purchased the ROKU about three weeks ago and had my son install it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Pay a little more for the upgrade.
on October 9, 2015
Posted by: ShawnCritic
from Foley, AL, United States
Gender:Male
The Roku Stick does what it claims to do: it streams the tv shows and movies you love. But it doesn't always do it well. From time to time, the Roku Stick can and will develop a mind of its own and decide not to load certain channels. And I'm not talking about a random channel that you find made by a guy in his basement. I'm referring to Netflix. But I'm forgiving! A simple push of the reset button usually fixes the issue...you know, until next week.
But then there's the remote. The remote connects the stick via WIFI which enables you to use the remote without having to point it at the Stick. That's a great feature, but also a curse. I've experienced lag time as long as 30 seconds. Does this happen often? No. But it does happen. When I push 'play' or 'pause', I expect nearly immediate results. I could perhaps overlook having to tap the button twice, once to wake it up, once to enter the command. But waiting over 5 seconds for the stream to pause is unthinkable in our current tech savvy culture.
However, it does stream full HD as it's meant to and I had it set up and ready to go in 3 minutes. But if I could go back, I would search my couch cushions for spare change and purchase a more advanced model.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
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