Customer reviews from roku.com
Roku - Streaming Stick - Purple/Black
Average customer rating
4.1
(22,886 Reviews)
Rating breakdown 22,886 reviews
5 Stars
12,371
4 Stars
5,306
3 Stars
2,321
2 Stars
1,316
1 Star
1,572
84%of customers recommend this product.
(
18,874 out of
22,528)
Customer Reviews for Roku - Streaming Stick - Purple/Black
Customer Rating
4
Satellite-free at last!
on October 12, 2015
Posted by: Anita48
from Ohio, United States
Gender:Female
My Direct TV contract was up February 16 this year and I bought my first Roku Streaming Stick and a good antenna. I love it! We can watch episodes of our favorite shows, all kinds of grandkid shows, watch free and rental movies, listen to hours of music of our choice, and more. On a downside, I bought a second one for the basement television and had trouble with reception, but the upstairs one works great.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Roku stick
on October 12, 2015
Posted by: TLc72
from Keep tx
Gender:Male
Bought this few weeks back I like it but it has a problem and it's really annoying every time I try to use it it'll lock up. I'll have to take batteries out then put them back in before it'll unlock its self. I'm not very happy about that.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Best value I've found
on October 12, 2015
Posted by: mpmilestogo
from Fremont, CA, United States
Gender:Male
I bought the streaming stick a few months ago and loved all the movie channels. I watch a lot of amazon prime, Hulu and Netflix but it's the old classic movie channels and the choices I love the most. My next channel will be SlingTV and perhaps the NFL gamepass.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Fragile...broke in a month
on October 12, 2015
Posted by: Dirty Ernie
from Sacramento, CA, United States
Gender:Male
I bought the Roku Stick a month ago as a gift for my daughter and grandkids. I hooked it up and had it working. Within a month it stopped working and presumed broke. Very slight wiggle where the cord connects to the Stick so I am presuming something just inside broke/disconnected. Frustrating. I have a ROKU 3 and it works well and I love the features of both 3 and Stick.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
When it worked it was great, it lasted 4 weeks
on October 12, 2015
Posted by: Ritam86
from Philadelphia, PA, United States
Gender:Female
I bought this on a recommendation from a friend, it worked great and then we had to upgrade our modem and router and it died! The 800 number customer service was a joke!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
needs work
on October 12, 2015
Posted by: jimlaw
from Canton, Ohio, United States
Gender:Male
connecting the remote to the stick is too difficult.. i had to attempt the connection many times before connecting. i have purchased several sticks and they seem to all have this issue. you need to make connecting to the remote more transparent.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Just as good as my ROKU 3!
on October 12, 2015
Posted by: DKinger
from Missoula, MT, United States
Gender:Female
I bought this about 4-6 weeks ago, and Love it as much as my ROKU 3. I do not remove the stick from my TV, so I have not had any problems with the stick, as some have reported! I am happy with this item, and recommend it!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Waste of time and money.
on October 12, 2015
Posted by: mimi50
from MO, United States
Gender:Female
I bought this on a Friday about month ago. Came home, tried hooking it up. Instruction book is worse than useless, as if you are not a techie, you are lost. Could NOT get through to chat at all for help. Could not find phone number to call.
Tried looking online for answers, again NO help at all.
I finally got someone on chat, and they told me what to do, after a lot of trying, got it to where it was working. Some of the time at least. Off and on the next week, I watched it attempting to load itself over and over and over.
Finally took it BACK to store on Friday, week after I bought it.
AND when it would load and play..remote would NOT work...had to keep taking batteries out and inserting them over and over and over.
And where I have put one star for Poor? You need minus stars, that is how bad the set up directions and help and ease of use are.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com