Customer reviews from frigidaire.com
Frigidaire - Gallery 30" Built-In Gas Cooktop - Stainless Steel
Average customer rating
4.6
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
200
4 Stars
67
3 Stars
18
2 Stars
5
1 Star
3
92%of customers recommend this product.
(
187 out of
203)
Customer Reviews for Frigidaire - Gallery 30" Built-In Gas Cooktop - Stainless Steel
Customer Rating
5
SO easy to clean!
on May 17, 2016
Posted by: mgandaz
from Morganton, NC, United States
We had a gas cooktop in our old home that was just miserable to clean. When we purchased this house and decided to put in a new gas cooktop, I liked the features of this one. Now that it's been installed and I've been using it for a few months, I am so glad we chose it. An excellent product.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love it
on October 14, 2016
Posted by: Monster045
from Marietta, GA, United States
[This review was collected as part of a promotion.] Real easy to clean, sturdy and very controllable. Looks great in our new kitchen.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gteat cooktop
on October 21, 2016
Posted by: Waxqueen
from NY, United States
[This review was collected as part of a promotion.] Very pleased works great love the design easy install
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great look
on October 22, 2016
Posted by: Ken212
from Madison, MS, United States
[This review was collected as part of a promotion.] Bought two months ago to replace old cooktop. Couldn't be more satisfied with this selection.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice in use, but ...
on October 30, 2016
Posted by: Gordo the Great
from Denver, CO, United States
[This review was collected as part of a promotion.] Range top btu output and burner arrangement is good. It is easy to clean. Added bonus is that the continuous burner surface gives you a great place to place items out of the oven. Down side is it is not install or repair friendly. There is no apparent way into the unit itself; it is sealed. We dropped one of the securing brackets inside and had to order another. A better bracket arrangement would be easy to build into the unit. If we ever have an issue with one of the burners or igniters I don't see any option other than calling in one of their technicians.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 11, 2016
Hey Gordo the Great, thank you for sharing your valuable cooktop review with us. While we cannot implement all suggestions, the information that we receive from our consumers is taken into consideration by our design engineers for future models. We appreciate the time you took to write in regarding your appliance and we will continue to use your comments to improve the look, performance, and quality of our appliances in the future. We thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works great, but flawed finishes
on December 28, 2016
Posted by: gdw1
from Vacaville, CA, United States
[This review was collected as part of a promotion.] We installed this cook top last spring, but within a month it started losing the rubber feet from the bottom of the grates. Frigidaire reluctantly sent me a replacement kit for those feet, and I have certainly used it. Now a small circle of the enamel finished popped off near the igniter of the central burner. I will see how Frigidaire responds to my complaint about that. Otherwise the cook top functions well.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 12, 2017
Thank you for sharing your cooktop experience with us, gdw1. I can only imagine how frustrating this matter has been for you. Our records indicate you have been in touch with an agent who is working diligently to address this matter. I am sending in a Voice of the Consumer feedback form in your name, concerning your observations about your cooktop’s finish. The feedback is reviewed online by our product gurus, who I'm sure will find value in your observations. Should you have any questions, please reconnect with our Customer Engagement Center at 877-435-3287 or 706-860-4110. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday and Saturday 9am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Classy!
on January 18, 2017
Posted by: Lulu320
from McKinney, TX, United States
[This review was collected as part of a promotion.] I moved into my new house a month ago & love my Frigidaire appliances. The microwave is so sophisticated yet easy to use. The gas cooktop is so classy looking & a pure joy to cook with!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Chef's kitchen look
on January 18, 2017
Posted by: fwill
from Fayetteville, GA, United States
[This review was collected as part of a promotion.] I had this cooktop put into my new home in October and I absolutely love it! I love the sophisticated look and the easy upkeep. Its very easy to keep clean and cooks my food up just right. I love absolutely love the taste of my meals cooked on a gas stove vs electric. I highly recommend this product to anyone looking to get great tasting food, a nice look and durability.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com