Customer reviews from frigidaire.com
Frigidaire - Gallery 30" Built-In Gas Cooktop - Stainless Steel
Average customer rating
4.6
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
200
4 Stars
67
3 Stars
18
2 Stars
5
1 Star
3
92%of customers recommend this product.
(
187 out of
203)
Customer Reviews for Frigidaire - Gallery 30" Built-In Gas Cooktop - Stainless Steel
Customer Rating
4
Powerful burners
on January 24, 2017
Posted by: Mangiabene
from California
[This review was collected as part of a promotion.] I am still adjusting to the heating capacity of this cooktop, but I certainly enjoy having so much range. I still have to pay attention that I haven't set the flame too high. I really enjoy the continuous grate, which allows for taking a pan off the burner when needed. The grates are just two pieces, so they are a bit heavy, and unfortunately the rubber pads they rest on are tiny, and if you don't pay attention you'll have the grates resting directly on the cooktop surface and scratching it. After I had a large pot simmering for hours I noticed the rubber pad that was subjected to the most heat split and looked as though it may have melted a bit. They should definitely develop a more substantial pad.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
beautiful cooktop
on January 20, 2017
Posted by: etchingham
from roseville ca 95747
[This review was collected as part of a promotion.] Love this cooktop, Great heat source and easy to clean.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Chef's kitchen look
on January 18, 2017
Posted by: fwill
from Fayetteville, GA, United States
[This review was collected as part of a promotion.] I had this cooktop put into my new home in October and I absolutely love it! I love the sophisticated look and the easy upkeep. Its very easy to keep clean and cooks my food up just right. I love absolutely love the taste of my meals cooked on a gas stove vs electric. I highly recommend this product to anyone looking to get great tasting food, a nice look and durability.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Classy!
on January 18, 2017
Posted by: Lulu320
from McKinney, TX, United States
[This review was collected as part of a promotion.] I moved into my new house a month ago & love my Frigidaire appliances. The microwave is so sophisticated yet easy to use. The gas cooktop is so classy looking & a pure joy to cook with!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works great, but flawed finishes
on December 28, 2016
Posted by: gdw1
from Vacaville, CA, United States
[This review was collected as part of a promotion.] We installed this cook top last spring, but within a month it started losing the rubber feet from the bottom of the grates. Frigidaire reluctantly sent me a replacement kit for those feet, and I have certainly used it. Now a small circle of the enamel finished popped off near the igniter of the central burner. I will see how Frigidaire responds to my complaint about that. Otherwise the cook top functions well.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 12, 2017
Thank you for sharing your cooktop experience with us, gdw1. I can only imagine how frustrating this matter has been for you. Our records indicate you have been in touch with an agent who is working diligently to address this matter. I am sending in a Voice of the Consumer feedback form in your name, concerning your observations about your cooktop’s finish. The feedback is reviewed online by our product gurus, who I'm sure will find value in your observations. Should you have any questions, please reconnect with our Customer Engagement Center at 877-435-3287 or 706-860-4110. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday and Saturday 9am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cooks fast, cleans easy
on December 21, 2016
Posted by: Simplysonya
from Garner, NC, United States
[This review was collected as part of a promotion.] I'm new to gas cooking and have been enjoying my new gas top. It cooks fast but evenly and it is easy to clean.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
LOVE this stove!!
on December 14, 2016
Posted by: LS123
from Dewey Beach, DE, United States
[This review was collected as part of a promotion.] I am a small contractor, flipping beach houses as a second job. When remodeling my own kitchen, I was reluctant to buy this stove for several reasons. First, I was worried that the heavy black rates woud scratch the white surface. I am pleased to say that after 6+ months of everyday use, no issues there. I was also worried about clean-up, having had a gas stove before, I know how it can be hard to cean up. Again, no issue, the white surface cleans up with no trouble. Another concern was the depth, but it is as shallow as described, and I only had to notch a small corner out of the back of one drawer in order to save the existing dawer that was there, under the former electric cooktop. Shipping was easy, on time, and no damage. Installation was super simple. Note that you need a plug, it is not hard wired. Lastly, it cooks GREAT!! Once you get the burners adjusted appropriately, it is consistent and predictable. Love the oversized center burner for big pots, we cook crabs frequently and this is a really nice option on a modest sized cooktop. (Note I tried to add Photos but this site will not allow me to upload)
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
easy to clean
on November 17, 2016
Posted by: timmy222
from Dallad, TX
[This review was collected as part of a promotion.] Works very good. The most exciting feature is that each burner has a distinctly different BTU rating ranging from 5000 BTU to 20,000 BTU which allows more precise cooking. Love it!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com