Customer reviews from frigidaire.com
Frigidaire - Gallery 30" Built-In Gas Cooktop - Stainless Steel
Average customer rating
4.6
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
200
4 Stars
67
3 Stars
18
2 Stars
5
1 Star
3
92%of customers recommend this product.
(
187 out of
203)
Customer Reviews for Frigidaire - Gallery 30" Built-In Gas Cooktop - Stainless Steel
Customer Rating
5
So far so good
on February 18, 2019
Posted by: Major Paine
from texas
[This review was collected as part of a promotion.] New appliance with new house. Have not had gas stove in awhile.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Heats great.
on March 7, 2019
Posted by: Jennluvv04
from Sherrills Ford, NC
[This review was collected as part of a promotion.] This was installed in my new home. Its nice looking and efficient.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
The BEST stove top ever!
on March 18, 2019
Posted by: Sambogal44
from Canton, GA 30115
[This review was collected as part of a promotion.] This was installed in our new home by our builder and I loved the Frigidaire Appliances so well, we bought the house!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Easy to Clean
on April 14, 2019
Posted by: JoyAC
from Landover,MD
[This review was collected as part of a promotion.] I like this stove, even flames, and the easiness of cleaning.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Rubber protectors came off within a month!!!
on June 20, 2019
Posted by: Skil
The rubber pieces to protect the cooktop from scratching are mostly burned and came off within a month of use. They don’t hold up to the heat.
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, July 5, 2019
Hello, Skil.
First, allow me to thank you for purchasing our appliances and becoming part of our extended Electrolux family. We hear your voice and appreciate that you've taken your time to share your important quality and design feedback. However, we are disappointed to learn you have not had a positive experience. I can certainly understand that you would like a quick resolution. We would like to reach out to you personally to review your concerns. We have attempted a connection with you via email and look forward to your reply. If needed, our customer service team can be reached by calling 1-800-374-4432 Mon-Fri, 8:30am - 8pm (EST).
Kindly,
R'Shaye
First, allow me to thank you for purchasing our appliances and becoming part of our extended Electrolux family. We hear your voice and appreciate that you've taken your time to share your important quality and design feedback. However, we are disappointed to learn you have not had a positive experience. I can certainly understand that you would like a quick resolution. We would like to reach out to you personally to review your concerns. We have attempted a connection with you via email and look forward to your reply. If needed, our customer service team can be reached by calling 1-800-374-4432 Mon-Fri, 8:30am - 8pm (EST).
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great look and value.
on July 1, 2019
Posted by: Rawills5339
from Mather
[This review was collected as part of a promotion.] Well made, easy to install. Just what we were looking for. Hard to find dark finish that we needed. Seems very well built. Great low end levels.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Gas Cooktop
on July 3, 2019
Posted by: Augustine
from St.Augustine
[This review was collected as part of a promotion.] The coating is already coming off one grates on the right side
I would recommend this to a friend!
Response from frigidaire.comBy Online Outreach Specialist, July 9, 2019
Hey, Augustine! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive.
While we expect that our products will meet and even exceed our consumer expectations, the events that you encountered is not typical of the products that we produce day in and day out. Rest assured, we make every effort to manufacture quality products, and your concerns have not gone unnoticed.
We understand that the coating is coming off of your grates. We recommend making sure that you're not using an abrasive cleaner, only soapy water.
Should you still experience this issue, please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST for additional assistance. Kindly, Courtney
While we expect that our products will meet and even exceed our consumer expectations, the events that you encountered is not typical of the products that we produce day in and day out. Rest assured, we make every effort to manufacture quality products, and your concerns have not gone unnoticed.
We understand that the coating is coming off of your grates. We recommend making sure that you're not using an abrasive cleaner, only soapy water.
Should you still experience this issue, please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST for additional assistance. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for everyday use!
on August 5, 2019
Posted by: drewmndza
[This review was collected as part of a promotion.] the burner works perfectly and easy to cook, my wife and I love to cook and it so easy to clean.
Written by a customer while visiting frigidaire.com