Customer Reviews for Frigidaire - Gallery 30" Built-In Gas Cooktop - Stainless Steel
Customer Rating
5
Quality craftsmanship
on July 20, 2021
Posted by: Jeff0921
[This review was collected as part of a promotion.] I really love my stove. You can see and feel the quality of the materials and the work that was put into it. Thank you.
[This review was collected as part of a promotion.] Nice cooking power. I really don’t like that after you lite them fire you have to keep Turing the knob forward to lower the flame. Usually turning the the right would be to raise the flame and the left would be to lower it so it takes some getting used to. Another thing is it scratches very easily! Be careful if you want to keep you cooktop looking nice! Lastly. I had to have someone come and repair the burner because it just stopped working after only being lit one time! That definitely threw me and I’m worried that this will be an ongoing issue. I sure hope not. I will say the process of getting someone out was quick and easy so that was a plus. Lastly, I don’t care for the placement of the burners. I thought it would create more usable space but the space created is not useable. The extra space is just where the handle of your pots will hang.
This was my only option from my builder, all of the control knobs have snapped off within the first year. Several people in my neighborhood have had the same issue. New knobs are ridiculously expensive to replace. Do NOT purchase.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, June 24, 2021
Hi, We are truly sorry for your experience with your cooktop. We would love to review any and all options of assistance for you and your family. Please be on the lookout for an email for further assistance. -R'Shaye
[This review was collected as part of a promotion.] I have had this for about a month and couldn't be happier. The burners are arranged nicely with the larger ones in front and the smaller ones in the back set in a way that they can be easily used without getting in the way of the primary ones in front.