Customer reviews from electroluxappliances.com
Electrolux - 1.5 Cu. Ft. Built-In Microwave - Stainless steel
Average customer rating
4.1
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
61
4 Stars
26
3 Stars
6
2 Stars
2
1 Star
12
85%of customers recommend this product.
(
88 out of
103)
Customer Reviews for Electrolux - 1.5 Cu. Ft. Built-In Microwave - Stainless steel
Customer Rating
5
Looks wonderful
on October 18, 2018
Posted by: Tahlst
from Buckeye Az
[This review was collected as part of a promotion.] Haven't read the manual. But I'm real handy with the reheat button...
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
2 microwaves and 4 repairs sobfar
on March 13, 2019
Posted by: Oldgal
from Hanover MD
[This review was collected as part of a promotion.] This microwave came with our new home. We have been here since Novembervand still don’t have a working microwave. First they blamed the builder and the electrical system. Then said the motherboard was bad. That was replaced and did not work out of the box! Then the builder gave me a new microwave. Same problem. Currently a
New mother board for that is on order. I have asked for a new model but am forced to try yet another mother board.
New mother board for that is on order. I have asked for a new model but am forced to try yet another mother board.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Derrick, Online Outreach Representative, March 18, 2019
Hello, Oldgal.
I feel awful to learn of your experience with your microwave. This is not the experience we would like you to have with one of our appliances.
Though no manufacturer can guarantee against repairs or service visit with any of their models, I am sorry for the experience you’ve encountered recently with your unit.
Rest assured our team and authorized service providers will utilize all our resources to restore your unit to optimal performance.
I have attempted a connection with you via email to gain more insight into your recent experience.
For any immediate assistance or questions, we can be reached at 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST.
Regards-
Derrick
I feel awful to learn of your experience with your microwave. This is not the experience we would like you to have with one of our appliances.
Though no manufacturer can guarantee against repairs or service visit with any of their models, I am sorry for the experience you’ve encountered recently with your unit.
Rest assured our team and authorized service providers will utilize all our resources to restore your unit to optimal performance.
I have attempted a connection with you via email to gain more insight into your recent experience.
For any immediate assistance or questions, we can be reached at 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST.
Regards-
Derrick
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Cool, Spacious, easy to use & kid friendly
on April 11, 2019
Posted by: JohnD
from Buford, GA
[This review was collected as part of a promotion.] I bought the Electrolux 30" Built-In Convection Microwave Oven with Drop-Down Door in December 2018 and have been using it since. Super cool looking as a built in wall unit, lots of space on the inside for larger dishes. Kids find it easy to use and especially love the multiple features available on the microwave. We especially like the large ceramic turntable, as compared to glass transparent ones from GE that we have been using for the last 15 years, as it looks and feels a lot stronger and durable. The drop down door is an extremely using feature that we use a lot a a stand for holding dishes, as we are switching dishes in and out of the microwave. We use the "fast recipes", "Fast Features" and "Auto Cook" all the time. Extremely useful and great looking microwave from Electrolux.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
A little confusing but great after learning
on October 14, 2019
Posted by: Jenn Lynne
from Fallston, MD
[This review was collected as part of a promotion.] Works well and looks great. Lots of features to learn how to use!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Would not recommend
on July 20, 2020
Posted by: tjo5
from Holly Springs , NC
Microwave was installed into new home. It never worked correctly. Display would go out when the right side of microwave was used. After several repair visits, the solution was not to use those functions as it is a known problem and can't be repaired. Two years after having this microwave as well, the handle fell off the door and this is not an easy or a cheap repair. This microwave is all around poor quality and the company really doesn't back the product.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Bianca, Online Outreach Specialist, August 7, 2020
Hi, tjo5!
Thanks for taking the time to provide your feedback. I’m not pleased to learn about your experience with the microwave oven. Based on the information provided, I couldn’t locate any recent contact with us pertaining to your concerns. If you are still in need of assistance, please reach out to us so we can see if we have any options available to assist with this matter.
Bianca
Thanks for taking the time to provide your feedback. I’m not pleased to learn about your experience with the microwave oven. Based on the information provided, I couldn’t locate any recent contact with us pertaining to your concerns. If you are still in need of assistance, please reach out to us so we can see if we have any options available to assist with this matter.
Bianca
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
High quality and looks amazing!
on October 15, 2020
Posted by: Chris j
from Surprise, AZ
[This review was collected as part of a promotion.] Fantastic features and easy to use! Looks very high end and fits into any look!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Easy to Operate
on November 30, 2020
Posted by: km456
from Apex, North Carolina
[This review was collected as part of a promotion.] It is easy & stylish. Lot of Options to choose from
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
on March 27, 2021
Posted by: Raj_G
from NC, USA
[This review was collected as part of a promotion.] this was part of the package from Lennar homes. Have been using for the last 2 months, and finding it great. Tonnes of features. And its stylish as well
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com