Customer reviews from electroluxappliances.com
Electrolux - 1.5 Cu. Ft. Built-In Microwave - Stainless steel
Average customer rating
4.1
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
61
4 Stars
26
3 Stars
6
2 Stars
2
1 Star
12
85%of customers recommend this product.
(
88 out of
103)
Customer Reviews for Electrolux - 1.5 Cu. Ft. Built-In Microwave - Stainless steel
Customer Rating
4
Beautiful appliance
on April 24, 2020
Posted by: Ron07
from Atlanta, GA
[This review was collected as part of a promotion.] Came with my brand new construction. Worked well for a couple months then had an issue where the screen seemed to freeze--not completely turn off but wouldn't take numbers when i tried to submit a time. Reset the breaker and seems to work okay now. Besides this one incident no issues
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Display stopped working within 1 week
on May 1, 2020
Posted by: SBNC
from North Carolina
[This review was collected as part of a promotion.] We were excited to buy a new house will all Electrolux appliances only to learn the next week that Electrolux ranked last in Consumer Reports. Within 1 week the display on the microwave stopped working.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Briana, Online Outreach Specialist, May 11, 2020
Hello, SBNC! Thank you for your review. We sincerely apologize for your experience with your wall oven. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Can’t use all functions
on May 15, 2020
Posted by: Greg 73
from Cary, NC
[This review was collected as part of a promotion.] We purchased a home and Electrolux was the brand the builder uses. Within 3 days our Microwave shorted out. We are told the group of buttons on the right side short out the Microwave. So we now have a sticky note in our beautiful new kitchen so people don’t use those functions.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy R'Shaye, Online Outreach Specialist, May 19, 2020
Hello, Greg 73.
Thank you for taking the time to share your feedback. I apologize you are having this experience with your microwave. Please know this is not the experience we want for any of our customers.
We are happy to learn our service provider was able to resolve this matter. Should you need additional assistance, please call our Customer Care Team at 877-435-3287 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for taking the time to share your feedback. I apologize you are having this experience with your microwave. Please know this is not the experience we want for any of our customers.
We are happy to learn our service provider was able to resolve this matter. Should you need additional assistance, please call our Customer Care Team at 877-435-3287 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Love it so much!!!
on June 4, 2020
Posted by: Anonymous
from Atlanta, GA
[This review was collected as part of a promotion.] I’ve never had a toaster oven/microwave before so when my builder had this installed I was beyond excited. I’ve never even had a toaster oven so I was excited to use this and it did not disappoint! Great product!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Great microwave with complicated interface
on June 8, 2020
Posted by: VBiophys
from North Carolina
[This review was collected as part of a promotion.] It came with our house (so I didn't do any kind of shopping around/price comparison). It took us way too long to understand how all the buttons worked. Once you get over the learning curve, it's a perfectly fine microwave. It looks sleek and seems more efficient at heating some foods than our old microwave.
I've only used it for 4 months.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
My first convection oven
on June 24, 2020
Posted by: jkbhai
[This review was collected as part of a promotion.] I have to say I have not used a convection microwave in the past and I am amazed. I love it. The touch screen is amazing, way too many features than I might use.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
on July 27, 2020
Posted by: gmmamary
[This review was collected as part of a promotion.] Great microwave. Even popcorn function works. Hard to see functions without touching screen. And wish power level always easy to see.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Sleek Look and Powerful
on November 19, 2020
Posted by: kenpat
from Maryland
[This review was collected as part of a promotion.] This was given to us as part of the builder kitchen package. I could say that I am not disappointed with the product. I have used it for just over 2 months now and it looks nice and works fine.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com