Customer reviews from frigidaire.com
Frigidaire - 36 inches - Convertible - Wall Range Hood - Stainless Steel
Average customer rating
3.7
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
38
4 Stars
23
3 Stars
7
2 Stars
7
1 Star
15
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Frigidaire - 36 inches - Convertible - Wall Range Hood - Stainless Steel
Customer Rating
1
LOUD LOUD LOUD Beyond Belief
on December 17, 2016
Posted by: mike2711
from colorado
This is useless as a vent hood because even on the lowest setting it is incredibly loud. I had the appliance store and builder listen and they just shrugged their shoulders. It's too bad because it looks nice. The appliance store had me listen to other brands on display in its showroom. None of them was as loud on its highest setting as this one is on it's lowest. Very disappointing. How can they sell this when so many reviews complain about the same thing.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, January 13, 2017
I'm sorry to hear about your range hood experience, mike2711. We'd like to hear more about the sound(s) you're hearing from your range hood. Please feel free to give us a call at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so that we can assist you further. Have a great day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Looking and Great Functional Hood
on December 21, 2016
Posted by: PD123
from Houston, TX, United States
[This review was collected as part of a promotion.] This hood is so nice for my wide stove in the kitchen and it does vent out to exterior
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful appliance. Installation was a snap.
on February 22, 2017
Posted by: Dwanne
from Columbia, MS, United States
[This review was collected as part of a promotion.] I really like my new hood. Installation was easy and I cant believe how much air it moves. It is pretty quiet too and the halogen lights really make my stove top pop. Thanks for designing such a great product.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great Looking Cooktop Hood
on November 15, 2017
Posted by: AWTY
from Firestone, CO, United States
[This review was collected as part of a promotion.] This cooktop hood was included in the appliance package with our new home. It is very nice looking and provides great light over cooktop. The only reason I didn’t rate it higher is because of the fan noise. There isn’t any difference between the low, medium and high setting and is very loud. cant carry on a conversation while it is being used.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 16, 2017
Gosh! AWTY, your vent hood needs to have sufficient CFM (cubic feet per minute of air) and adequate coverage over your range top to trap odors and fumes. I have done some research, and your exhaust, on high is listed at 69.9 decibels. This decibel level is comparable to a passenger car at 65mph, music or TV playing, or for me the best comparison is to a vacuum cleaner (listed at 70 decibels). The reason for this, is the amount of air that is being moved by the fan. Cubic Feet per Minute (CFM) for your vent hood is a 400, the higher the number the louder the decibel level will be. There are many variables for CFM and vent hoods based on size and type of range, size of room, and cooking needs. If this hasn’t helped, or you have any questions, please do not hesitate to reconnect with us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST@ 800-724-7519. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
on November 27, 2017
Posted by: Karrell
[This review was collected as part of a promotion.] Looks good, but it is very, very loud. The low function sounds as if it should be the high button.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Vent hood is too loud
on January 11, 2018
Posted by: bobbie6280
from Denver, CO, United States
[This review was collected as part of a promotion.] This hood came with our new home. I would not at this point in time buy the hood, it is very noisy, very loud, even on the lowest setting. Other than the noise it is a very nice hood.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 12, 2018
bobbie6280, I am sad to hear of your dissatisfaction in your vent hood. Regretfully, my research with your email address did not link to a consumer account so I could investigate your matter and properly assist you. So that we are able to gain more insight into the matter, and help you properly, we request that you reconnect with us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 800-724-7519. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
A little loud
on January 17, 2018
Posted by: agoodie4
from Virginia
[This review was collected as part of a promotion.] The hood serves its purpose just very loud even on low
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, January 18, 2018
Aggodie4, thank you for your time and willingness to share your opinion. One of our goals is to deliver excellent customer service. Your feedback will help us understand our strengths and identify areas for improvement. ~Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
2
SO LOUD!
on February 19, 2018
Posted by: Etts
from Castle Rock, CO
This hood came with our new home. Very nice looking in our home but can not hold a conversation with it even being on low speed it is so loud!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , February 20, 2018
Hi Etts!
We certainly appreciate your feedback on your Ventilation. The sound you may be hearing is the fan when it is in operation.
However, if the sounds becomes bothersome or obsessive, do not hesitate to connect with us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
We certainly appreciate your feedback on your Ventilation. The sound you may be hearing is the fan when it is in operation.
However, if the sounds becomes bothersome or obsessive, do not hesitate to connect with us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
Written by a customer while visiting frigidaire.com