Customer reviews from frigidaire.com
Frigidaire - 30 inches - Telescopic Downdraft Range Hood - Stainless steel
Average customer rating
2.3
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
3
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
7
36%of customers recommend this product.
(
4 out of
11)
Customer Reviews for Frigidaire - 30 inches - Telescopic Downdraft Range Hood - Stainless steel
Customer Rating
1
Not worth the money
on August 25, 2015
Posted by: Anonymous
from Covington, LA, United States
The variable speed feature does not work. The telescoping switch is cheaply made and breaks easily.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Representative , September 9, 2015
Hello there, Been Cheated! We are so pleased that you decided to become part of our Frigidaire family by purchasing our appliances! We certainly appreciate you sharing your important quality and design concerns. Because we strive to be the best home appliance company in North America, we hear your voice and value your opinion. We would like to connect with you personally to review your concerns and answer any questions you might have. Please look for our email to you. We look forward to your response. Best, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Fan blower speed does not adjust
on November 9, 2016
Posted by: dot66
from Roseville, CA, United States
[This review was collected as part of a promotion.] The slide switch for the blower speed does not function. The blower only runs at full speed. There have been technicians sent out two different times, replacing the switch and main board, but it still does not adjust.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 22, 2016
Hey dot66, thank you for taking the time to review the down draft vent. Our records indicate we are working diligently to resolve this matter for you. Thank you for your patience as we strive to regain your confidence and trust. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
It sucks air very LOUDLY!
on July 13, 2016
Posted by: Willll
from Kinston, NC, United States
The variable speed indicator on the front is not. It is a one speed unit. The indicator is not truthful. Only the loudest speed is available. The up/down button on the top is very hard to push. Usually it takes several tries to get it depressed. It does suck air well, but seems overpriced to be a one speed single feature unit.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, August 4, 2016
Thank you for taking the time to share your valuable thoughts with us, Willll. Your suggestions have been properly forwarded to our design team in hopes to implement consumer insights for optimal performance in the future. If you should have any future questions or concerns regarding our products please don’t hesitate to contact us.Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not Variable Speed!
on August 16, 2016
Posted by: fwdale
from Fort Wayne, IN
We installed this unit about 2 months ago. When it was installed, I noted that the variable speed control had no apparent effect. A technician from the dealer came in a few days. He called the company tech support (and design support) and they said that "the speed does vary, just not enough that the user can notice." The product is advertised as having an "infinitely variable" speed - it does not! For this reason, I would NEVER recommend this product.
I am satisfied with the air flow (at High), and I have not yet experienced any problems with the telescoping mechanism.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, August 26, 2016
Thank you for sharing your concerns, fwdale. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team. Please feel free to reconnect with us directly should you have any other inquiries. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Piece of junk!
on December 26, 2016
Posted by: Arthur1971
from Houston, Tx
[This review was collected as part of a promotion.] This one was installed it worked for about six months. Then I had a new one installed under warranty and it worked for about 6 months...Guess what, out of warranty now. I will never recommend this company to anyone! Will not go up or down without help.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna P., Online Outreach Specialist, January 13, 2017
Hi Arthur1971. We regret to hear that your experience has not been positive and thank you for taking the time to share your comments. Please contact us directly to discuss options for assistance. Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
The downdraft does its job.
on January 19, 2017
Posted by: idonthaveone1000
from Caldwell,Idaho
[This review was collected as part of a promotion.] The downdraft does an excellent job. The filters are easy to clean.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
on August 12, 2017
Posted by: prodrummer
from Boynton Beach, FL, United States
after six months and three service calls, the variable speed control still does not work!!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good value
on November 29, 2017
Posted by: atlmg
[This review was collected as part of a promotion.] Great product for the money! I looked at many options before choosing this one. I've been very happy with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com