Customer reviews from frigidaire.com
Frigidaire - 36 inches - Convertible - Wall Range Hood - Stainless Steel
Average customer rating
4
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
38
4 Stars
26
3 Stars
7
2 Stars
5
1 Star
7
69%of customers recommend this product.
(
25 out of
36)
Customer Reviews for Frigidaire - 36 inches - Convertible - Wall Range Hood - Stainless Steel
Customer Rating
3
will need to replace after 6 years
on January 4, 2025
Posted by: gv63173
[This review was collected as part of a promotion.] Really good fumehood. exhausted the cooking really well. However, lights will stop working around 2 years and motor/blower stopped working after 6 years.
Response from frigidaire.comBy Christi, Online Outreach Specialist, January 6, 2025
Hello, valued customer.
Thank you for sharing your feedback! We're glad to hear the fume hood performed well in exhausting cooking fumes effectively. However, we’re sorry to hear about the issues you experienced with the lights and motor over time. We understand how important long-term reliability is, and your feedback helps us identify areas for improvement. If there is anything we can do to improve your experience, please let us know. You can reach out to us via live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday-Friday, 8:30 am-8 pm ET; Saturday, 9 am-6 pm ET, and our experts will be happy to assist. - Christi
Thank you for sharing your feedback! We're glad to hear the fume hood performed well in exhausting cooking fumes effectively. However, we’re sorry to hear about the issues you experienced with the lights and motor over time. We understand how important long-term reliability is, and your feedback helps us identify areas for improvement. If there is anything we can do to improve your experience, please let us know. You can reach out to us via live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday-Friday, 8:30 am-8 pm ET; Saturday, 9 am-6 pm ET, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
3
Very pretty but also very loud
on February 11, 2026
Posted by: PanyP
It's so pretty in my kitchen. I also bought this because they said it's really quite. But it's NOT quite at ALL! It's really really loud when you turn on the fan.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 12, 2026
Hi PanyP,
Thank you for taking the time to share your feedback. We’re so glad to hear you love how it looks in your kitchen — that’s wonderful to hear! We’re sorry, though, that the noise level hasn’t been what you expected.
For your Model FHWC3660LS, some sound is normal when the fan is operating, especially on higher speed settings. You may want to try using a lower fan speed for everyday cooking. It’s also helpful to ensure the grease filters are properly seated and that the unit is securely mounted, as loose components can sometimes cause additional vibration or noise.
If the sound seems unusually loud even on lower settings, we’d like the opportunity to look into this further with you. Please connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, so we can assist.
We appreciate your honest feedback and hope we can help improve your experience.
— Reed
Thank you for taking the time to share your feedback. We’re so glad to hear you love how it looks in your kitchen — that’s wonderful to hear! We’re sorry, though, that the noise level hasn’t been what you expected.
For your Model FHWC3660LS, some sound is normal when the fan is operating, especially on higher speed settings. You may want to try using a lower fan speed for everyday cooking. It’s also helpful to ensure the grease filters are properly seated and that the unit is securely mounted, as loose components can sometimes cause additional vibration or noise.
If the sound seems unusually loud even on lower settings, we’d like the opportunity to look into this further with you. Please connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, so we can assist.
We appreciate your honest feedback and hope we can help improve your experience.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 14, 2026
Posted by: Stove hoodie
[This review was collected as part of a promotion.] The only complaint we have on the stove hood is the 2 lights are on the back of the unit and none on front. My wife likes adjustable or stronger lighting.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 18, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re using the range hood, and we appreciate you pointing out the lighting concern.
We understand how important proper lighting is while cooking, and placement and brightness can make a big difference. Your comments about having lights positioned toward the front and offering stronger or adjustable lighting are very helpful, and we’ll be sure to share this with our product team for future improvements.
If you have any questions about your current model or available lighting options, please don’t hesitate to reach out—we’re here to help!
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
We understand how important proper lighting is while cooking, and placement and brightness can make a big difference. Your comments about having lights positioned toward the front and offering stronger or adjustable lighting are very helpful, and we’ll be sure to share this with our product team for future improvements.
If you have any questions about your current model or available lighting options, please don’t hesitate to reach out—we’re here to help!
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com